Job Description
Job Description
Atlantic Healthcare Products & Medical Supply is searching for a mechanically-inclined individual to serve as a Field Service Technician.
Your role will include delivering and providing professional service to customers with medical equipment, supplies, and products.
Our goal is to exceed our customer's expectations, so we require someone who is handy and possesses the skills necessary to help achieve it.
If this sounds like the job for you, submit your application today!
Responsibilities and Duties :
The Field Service Technician role is an ideal opportunity for individuals with a mechanical background. As part of the Atlantic Healthcare Products & Medical Supply team, you will be responsible for the following :
- Acting as a company field representative, troubleshooting, servicing, evaluating equipment for repairs, and repairing certain equipment.
- Pulling equipment and supplies, loading and delivering orders promptly to customer location
- Troubleshooting technical issues and providing hands-on support
- Recommending product or service upgrades based on customer needs
- Familiarizing customers with product functions and safety instructions
- Maintaining a professional image at all times
- Adhering to established policies and procedures
- Picking up, cleaning, and function-testing rental equipment
- Completing delivery and pick-up paperwork accurately
- Promoting teamwork among co-workers by assisting fellow drivers as needed
- Working on-call rotating schedules on a pre-determined basis
- Performing warehouse or office tasks as required.
Qualifications and Requirements
To qualify for the Field Service Technician role, applicants must have the following :
- A valid Florida State driver's license in good standing with no suspensions
- Computer and smartphone literacy
- A responsible and cooperative attitude, with sensitivity to patient conditions
- Mechanical / technical repair skills for mobility equipment
- The ability to pass a background check, drug test, and FBI fingerprinting.
- The ability to lift and transport up to 75 lbs.
- The ability to sit and drive a delivery vehicle for part of the day
- The ability to climb ladders and move inventory in a warehouse.
Compensation, Benefits, and Hours
We offer competitive salaries and hours for our Field Service Technician role.
Hourly Pay Range : $16.50-$20 / hour, based on experience.
Part-time and full-time positions are available. Our business hours are Monday to Friday, 9 am - 5 pm, sometimes extending to 7 pm, with Saturday, 10 am - 3 pm.
Benefits : for full-time employees include Health Insurance, 401k Matching, gym membership reimbursement, and up to $3,000 in Educational reimbursement.