Ropes Course Manager

Jordan's Furniture
Reading, MA, US
$48K-$60K a year
Full-time

Overview

Are you looking for a fun, fast paced leadership role in an entertainment retail environment where you are constantly on the go on an obstacle course?

Do you enjoy motivating and developing a team, while providing an exceptional customer experience? If so, Jordan’s Furniture has the career for you.

We are currently looking for a manager to oversee Ropes Course in our Reading, Ma location!

Why you will love this job.

  • Team atmosphere We’re all family here!
  • Fast paced environment Your days will fly by.
  • Career growth The possibilities are endless.
  • The best of both worlds Work in an office position and in a retail environment to WOW our customers in person and over the phone

Why you will love Jordan’s Furniture.

  • Great Benefits medical, dental, vision and more!
  • Unique Culture
  • Employee Discount
  • Fun lots of fun in a culture where you are a priority
  • Flexible work schedule

Salary range is $48k- $60k annually based on experience

INDS

Responsibilities

Responsibilities we need you to perform.

  • Hiring, training, supervising, evaluating, coaching and motivating Ropes Supervisors, and Representatives
  • Assisting with coordinating the schedules and activities of Guest Services Representatives
  • Managing and coordinating the ropes course and other special events (e.g., screenings, media previews, charity events)
  • Greeting customers with enthusiasm
  • Maintaining all safety certifications and providing ongoing education / training for staff
  • Conducting inspections of Ropes course and equipment
  • Providing courteous service / assistance to store and theater visitors including customer service situations
  • Overseeing all areas associated with serving food and refreshments at the concession area (including cashiering)
  • Ensuring ticketing and concession reporting systems are fully operational
  • Verifying and reconciling electronic and manual sales transactions

Qualifications

Here’s what skills we need you to bring.

  • 3-5 years of supervisory experience in a related area
  • Exceptional customer service and interpersonal skills
  • Ability to work up to heights of 40ft
  • Excellent oral / written communication skills
  • Experience working with equipment pertaining to ropes course and physically able to be on your feet 6-8 hours a day

Jordan’s Furniture is an Equal Opportunity Employer

30+ days ago
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