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Program Development Assoc Manager - Urgently Hiring!

Program Development Assoc Manager - Urgently Hiring!

Zimmer BiometIndianapolis, IN, United States
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Valued Team member : We are glad you are exploring new opportunities within Zimmer Biomet!

What You Can Expect

The ROSA Program Development Associate Manager builds successful programs by aligning with key Hospital and Facility stakeholders (including surgeons, OR and other facility staff as necessary), ROSA Capital sales colleagues, ROSA Program Development Managers and local implant teams to onboard and subsequently drive system utilization with the ROSA™ One Cranial Platform.

How You'll Create Impact

  • Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA™ system
  • Using available tools / resources / materials, develop support plans with hospital administrators, surgeons, and staff to launch, promote, and develop robotic programs
  • During periodic ROSA Program Review meetings with hospital administration and surgeons, provide relevant data and analysis to drive feedback and recommendations aimed at helping the hospital meet its established goals
  • Provide on site support for product demonstrations and educational initiatives to build local and regional market awareness
  • Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSATM system
  • Perform new system installations, preventative maintenance, and troubleshooting and repair for installed ROSATM systems following established processes
  • Follow all internal communication and documentation policies (QA)
  • Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances
  • Facilitate training of new employees in the Program Development role
  • Attend product trade shows, annual trainings and provide support for MedEd events as required

What Makes You Stand Out

  • Proven track record of achieving strong results
  • Strong interpersonal and communication skills
  • Strong presentation and demonstration skills

    • Your Background

  • M.S / Ph.D in Neuro or Biological Science with 4+ years experience of field support, engineering, or other customer facing function with a medical device company preferred OR
  • B.S. in Engineering with 5+ years experience of field support, engineering, or other customer facing function with a medical device company OR
  • A minimum of 9+ years experience of field support, engineering, or other customer facing function with a medical device company
  • Excellent communication, organizational and customer relation skills
  • Ability to work without specific direction on daily activities
  • Ability to determine one's own schedule based on business needs
  • Ability to apply technical knowledge to solve varied and complex problems, potentially ones not previously encountered

    • Travel Expectations

    Up to 80%

    EOE / M / F / Vet / Disability

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