Assistant Property Manager (Chelsea Legacy)

WinnCompanies is looking for an organized, agile, Spanish speaking Assistant Property Manager to join our team at Chelsea Legacy, a 119-unit affordable housing and commercial property located in Chelsea, MA.

In this role, you will support the Property Manager in managing all aspects of the community, including leasing, affordable compliance, accounts receivable, accounts payable, service requests, and customer service.

Hands on experience working with LIHTC and / or Section 8 certifications is required.This opportunity offers a regular business hour schedule : Monday through Friday 8 : 30am - 5pm.

Responsibilities

• Perform all aspects of apartment leasing such as assisting with the management of the wait list, touring with prospective residents, processing applications for compliance with multiple programs, and completing new resident orientation at the time of the move-in.
• Maintain occupancy and program compliance by processing annual and interim recertifications in compliance with WinnCompanies guidelines, local, state, and federal regulations.

The Occupancy Specialist position takes the lead role on recertifications.

• Ensure property compliance by maintaining the compliance percentage for Low Income Housing Tax Credit, or any other applicable programs.
• Manage resident correspondence and recertification notices.
• Work with the WinnCompanies compliance department to investigate / resolve TRACS errors.
• Prepare the property, resident files, property binders, and office for audits and inspections.
• Review monthly and quarterly reports and address discrepancies.
• Monitor collections, post rent payments, and enforce the collection policy.
• Assist in physical and financial management under supervision of the Property Manager.
• Respond to resident issues and complaints in a timely manner.
• Assist with annual or periodic unit inspections.
• Act as Property Manager in manager’s absence.
• Perform all duties while generating interest and enthusiasm about the property by creating an exceptional customer experience.

Requirements

• High school diploma or GED equivalent.
• Minimum of 1 year of relevant work experience.
• 1 - 3 years of similar experience with LIHTC and / or HUD Project Based Section 8.
• Less than 1 year of supervisory experience.
• Experience with various computer systems, including Microsoft Office.
• Outstanding verbal and written communication skills.
• Excellent customer service skills.
• Superb attention to detail.
• Willingness to learn and be trained.
• Ability to multi-task in a fast-paced office environment.
• Ability to work with a diverse group of people and personalities.

Preferred Qualifications

• Associate's degree.
• Bilingual in Spanish and English.
• Experience in property management.
• Experience with new construction lease ups.
• Experience with Yardi or RealPage property management software.
• Experience administering Affordable Programs such as Low Income Housing Tax Credit (LIHTC), Tax Exempt Bond, HOME, HPTF, or other state or local programs that may apply to this property.
• Certifications in HUD property management such as : CPO, COS, NAHP. LIHTC property management such as : SHCM, TCS, C3P, HCCP, NAHP.
• IND1 Our Benefits : Permanent full-time US employees are eligible to participate in the following benefits : - Generous time off policies (including 11 paid holidays (12 for MA employees);
• Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday) - 401(k) plan options with a company match - Various Comprehensive Medical, Dental, & Vision plan options - Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution - Long Term Disability and voluntary Short Term Disability;

Basic Term Life Insurance and AD&D; optional supplemental life insurance - Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions) - Tuition Reimbursement program and continuous training and development opportunities - Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options - Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!) - Flexible and / or Hybrid schedules are available for certain roles - Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families - To learn more, visit Why WinnCompanies?

A job you can be proud of : WinnCompanies is a nationally recognized leader in apartment community management and development.

Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.

A job that challenges you : Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.

A job you can learn from : We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that cares : We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.