Job Description
This Collections Specialist will be responsible for all accounts receivable related functions. You will keep track of assigned accounts to identify outstanding debts and plan a course of action to recover outstanding payments.
The role involves heavy phone activity with customers, locating and contacting debtors regarding payment status, negotiating payoff deadlines or payment plans, handling questions or complaints, investigating and resolving discrepancies, and establishing good relationships with customers.
You will also update account status and the database regularly, and alert supervisors of customers unwilling or unable to pay outstanding amounts.
Qualifications :
- 2+ years of experience (banking, call center, or any professional services role)
- Excel - Able to work within spreadsheets
Work Environment :
This is a Monday-Friday role; hybrid schedule after training!
About Aston Carter :
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.
We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.
With offices across the ., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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