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Clinical Technical Support Specialist

VirtualVocations
Seattle, Washington, United States
Full-time

A company is looking for a Clinical Technical Support and Data Migration Specialist (B2B SaaS).Key Responsibilities : Provide technical support to customers via email and assist with inquiries related to the softwareServe as the primary contact for data migration inquiries, ensuring accuracy and integrity of data transfersCollaborate with various teams to enhance customer experience and support data migration effortsRequired Qualifications : 3+ years of experience in customer-facing roles such as tech support or clinical treatmentClinical experience in a healthcare environment (e.

g., physical therapist, rehab technician)Knowledge of e-clinical systems and technologies (e.g., EMR, CRM)Experience in data management or medical billing operations is preferredProficiency in Excel is a plus

5 days ago
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