Job Description
Job Description
Description :
CUSTOMER SERVICE REP - Monday thru Friday (Rotating Saturdays)
Kilter Termite and Pest Control is hiring Customer Service Representatives.
Position Summary :
- We will train you!
- Answer calls
- schedule appointments & jobs
- collect payments
- input customer information & remote deposits
- Follow company policies and guidelines in assisting both external and internal customers
Principal Duties and Responsibilities :
- Answer Customer's calls and questions
- Respond to technicians' needs
- Schedule appointments for Inspectors / Technicians
- Works closely with all Managers to ensure open communication and outstanding customer service is delivered consistently.
- Document Accounts Receivables and follows up on outstanding invoices for collections.
- Other duties assigned
Why Choose KILTER TERMITE & PEST CONTROL
- People oriented Company Culture
- Weekly pay with Direct Deposit
- Paid Holidays
- Paid Time Off
- Sick Pay
- 401k Plan (Matching)
- Medical Insurance
- Dental Insurance
- Vision Insurance
Job Type : Full-time
Salary : $18.00 - $25.00 per hour
Benefits :Schedule :
- 8 hour shift
- Monday thru Friday (Rotating Saturdays)
- Weekend availability
Supplemental pay types :
Bonus pay
Requirements :
Job Qualifications and Skills :
- High School Graduate.
- Must have phone experience, outbound calls & heavy inbound calls.
- Must have a strong attention to detail.
- Must be proficient in the English language.
- Must be tactful, considerate and courteous to all customers and coworkers.
- Must possess an ability to achieve and deliver a high level of customer satisfaction..
- Must have the ability to multi-task.
- Previous Account Receivable and Collection experience is a plus, but not required.
- Willingness to work and ready to learn.
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