Our Opportunity
We are currently seeking a Inside Sales Representative to join our team of professionals for a Monday - Friday, day shift role in Rochester, New York.
Key Responsibilities
As a critical and meaningful role within the Richelieu organization, the Inside Sales Representative is primarily responsible for inside sales development for a portion of our local sales region.
This person will primarily :
- Seek out new business opportunities with customers via phone, placing orders as well as providing sales quotes
- Work closely with outside sales representatives with customer orders and quotes
- Support and provide superior customer service support for inbound calls, in addition to sales responsibilities
- Research product solutions for customers to solve field-project issues
- Hours of operation are Monday to Friday, day shift only
What We Are Looking For
- Prior retail, inside sales, or customer service experience
- Past experience with wood, woodworking, panels, and / or boards is a strong plus
- Prior architectural or interior hardware experience is helpful but not required
- Developed customer service, problem-solving, and project management skills
- Team-oriented, shows initiative
- Strong sense of drive and creativity
- Experience using Word, Excel, and basic Outlook systems. AS400 experience is helpful, but is not required
- Proficiency with Microsoft Office applications; must be able to effectively use Excel, Word, Outlook for daily responsibilities and tasks
Compensation and Benefits
- Our inside sales representatives earn a base pay of up to $19.23 per hour, full-time, plus monthly commissions and any applicable bonuses
- Group insurance program (medical, dental, vision, life, disability, etc.)
- Employee Stock Purchase Plan with employer matching
- 401(K) with employer matching
- Paid vacation, holidays, and sick days
- Corporate product discounts and wellness programs are available
INDHRLY
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