Client Success Manager
About Our Client Success Manager Position
We’re looking for a roll-up-your sleeves Client Success Manager who wants to provide world-class client concierge services to our clients!
Would you describe yourself as :
- Typically, an independent problem solver who can work alongside a team as needed?
- Professionally social and can turn it on when working with a client?
- Driven by an internal high sense of urgency both personally and professionally?
- Meticulous, thorough and constantly organizing all things in your path?
If you said yes to all of the above, then we’re looking for YOU! We’re looking for young professionals who are interested in contributing their skillset to a marketing agency with over 30-years of professional experience in the college marketing space.
Responsibilities :
- Responding to client queries in a timely and accurate way, via phone, email or chat
- Prepare product or service reports by collecting and analyzing client information
- Coordinate with other departments to resolve client inquiries, and update regarding client changes (ie : promotions)
- Ensures delivery of excellent client service through fast and accurate processing of orders
- Follow-up with clients to ensure that they are satisfied with the product or service
- Identify client needs
- Conduct quarterly services reviews with clients in their care
Requirements :
- Service-oriented mindset.
- Sales history preferred.
Salary & Benefits :
- Competitive salary for a position in this field.
- Health, dental, and vision insurance.
- Unlimited paid time off.
- Gym benefits.
- This is a fully remote position with the option to work in our Chicago office.
In order to be considered for the role, please take our internal survey and upload your resume. If you are a fit for the position, we will reach back out!
Digital Marketing Manager and Client Success Manager- Retail Media or Paid Search Background
We current have new openings on our Client Success team in both Retail Media and the Paid Search teams as well as an opening on our Managed Service team for a Retail Media professional. The Expert Services Manager is ultimately responsible for all facets of assigned account program performance and c...
Client Success Manager (64328)
Experience in a client-facing role (sales experience preferred). ...
Client Success Manager-Chicago, IL
The Client Success Manager is responsible for reviewing client accounts, maintaining client relationships, responding to questions and resolving issues. Collaborate with Sales to deepen client relationships and identify and resolve client needs, as well as new product opportunities. The individual i...
Client Success Manager
We need an experienced Client Success Manager (CSM) with a consultative approach, a successful track record of client satisfaction, and a growth mindset of proactively managing a portfolio of clients with medium to large workforces. We are looking for a dedicated Client Success Manager who will deli...
Senior Client Success Manager
The Senior Client Success Manager (CSM) is a senior-level position, delivering against agreed upon success plans with our clients by empowering the customer to minimize time to value and working cross functionally to drive initiatives internally on their behalf. To be successful, the CSM must have a...
Technical Client Success Manager (MedInsight - Milwaukee office location preferred)
Our clients hire the Client Success team to manage their MedInsight purchase and provide them with the necessary support to best utilize their investment in the product. The position will reside in the Client Success team within the MedInsight product group. Strong communication and collaboration wi...
Client Success Manager
As Senior Client Success Manager, you will work together with various departments to ensure our customers receive best in class support and manage all aspects of campaign execution, delivery and final reporting. The Client Success Manager will play an integral role in maximum revenue recognition and...
Client Success Manager
Connections: You connect directly with hiring managers from renowned organizations. ...
Client Success Manager
We’re looking for a roll-up-your sleeves Client Success Manager who wants to provide world-class client concierge services to our clients!. About Our Client Success Manager Position. Coordinate with other departments to resolve client inquiries, and update regarding client changes (ie: promotions). ...
Digital Client Success Manager
Job Overview The Digital Client Success Manager (DCSM) will oversee accounts and engage with our clients to support the. The DCSM facilitates the group of contributors dedicated to clients' success. Drive product strategy with client during onboarding to ensure successful long-term partnership setti...