ToGo Specialist

STK Steakhouse is the global leader in Vibe Dining. With

energetic, high-end restaurants and bars in cities like Las Vegas, New York,

Miami, London, and many more we take pride in our ability to execute an

unforgettable experience for our guests no matter the occasion!

Apply now to join the world of VIBE DINING as a key part of the

guest experience!

We are always looking for individuals that are looking to Grow

and Develop as new opportunities continue to be available in this expanding

company.

Job description

We strive for a premier culture that encompasses teamwork,

collaboration, and values. There is a passion in everything we do, and we are

looking for people with similar attributes. Get started on a career path as we

are always looking for individuals that are looking to grow and develop as new

opportunities continue to be available in this expanding company.

It is the

primary function of the TOGO / delivery specialist to ensure a flawless execution

of all TOGO / delivery and curbside orders from all platforms. This includes but

is not limited to RRT, DoorDash, UberEats, GrubHub and Postmates.

Responsibilities

Accurately take any incoming togo

orders via phone or walk-in and receive payment.

Monitor Ordermark tablet for all

incoming orders.

Input orders into Aloha to ensure they

are prepared according to pickup time noted in Ordermark, RRT, and / or quoted to

the guest.

The TOGO / delivery specialist is

responsible for complete menu knowledge. All items should be able to be

identified, along with accompaniments and any allergen information. All

assigned modules in TOGU are to be completed with 100% accuracy.

Ensure TOGO / delivery station is

stocked with utensils, sauce packets, chopsticks, bags & marketing

materials at the beginning and end of service.

Communicate with management when

supplies are getting low.

The TOGO / delivery specialist is

responsible for following all protocols in the TOGO / delivery SOP.

Audit delivery service platforms for

accurate menu’s, delivery times and relevant information daily. If

discrepancies are found, communicate immediately to GM and Director.

Develop new business by executing

outreach and marketing efforts within a 5 mile radius of the restaurant. This

includes but is not limited to nearby hotels, concierge, sales teams etc.

Ensure 100% guest satisfaction on all

take out, curbside and delivery orders by scoring 90% or higher on all secret

shoppers.

Enhance overall guest experience by

providing wow moments such as call back the next day to check on satisfaction

or incorporating a handwritten thank you card with large orders

QUALIFICATIONS / PRIMARY

JOB REQUIREMENTS :

Minimum of 2 years’ experience in

restaurant operations

Enthusiastic, organized and

responsible

Experience and willingness to learn and

teach others

Pleasant demeanor and phone voice

presence to call perspective clients

Be able to multitask and able to

remain calm in the face of adversity

Must be very well organized

Demonstrate communication and

interpersonal skills

Demonstrate ability to present a

positive public image

company offer the following Insurance benefits to all full time and variable

benefit eligible employees (waiting period applies)

Medical

Dental

Vision

Group Life and Disability

Group Accident Insurance

Group Hospital Indemnity Insurance

Group Critical Illness Insurance

The company offer the following benefits to all employees regardless of position or status

• Paid Sick Time
• Employee Assistance Program (EAP)
• Dependent Care Benefit
• Employee Dining Discounts
• Traditional and Roth 401K Plan
• Pretax Commuter Benefits

This organization participates in E-Verify

Esta organización participa en E-Verify