Support Specialist
VirtualVocationsBirmingham, Alabama, United Statesjob_description.job_card.30_days_ago
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A company is looking for a Verification Development Representative.
Key Responsibilities
Monitor and manage the company's support inbox and related ticketing systems
Triage incoming requests, escalating urgent cases and assigning tasks as needed
Log, organize, and maintain an intelligence data database
Required Qualifications
Any work experience in customer support, operations, or data entry (including internships)
Ability to prioritize tasks and remain calm under pressure
Comfort working with structured and unstructured data (e.g., spreadsheets, ticketing systems)
Interest in threat intelligence, compliance, or global investigations is a plus
Basic data analysis skills (Excel / Sheets, SQL, or similar) are advantageous
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Support Specialist • Birmingham, Alabama, United States
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