Job Summary
The Business Operations Associate supports corporate objectives through the execution of various property and casualty insurance centralized underwriting and operational tasks.
Associates provide internal and external customer service in multiple areas utilizing various software and processes. This role will be responsible for analyzing key pieces of information and determining the appropriate course of action to ensure Service Level Agreements (SLAs) are met.
The position requires strong communication and collaboration skills, as there is daily interaction with internal business units, external stakeholders, and international teams.
Primary Responsibilities may include but not limited to :
- Underwriting support
- Submission Clearance
- Policy & Endorsement Issuance
- Auto Rating
- Coverage Specific Data Processing
- Operational Compliance Support
- Producer Appointments
- Claims Adjuster Licensing
- Workers’ Compensation Reporting / Filings / Notices
- Motor Vehicle Filings
- Client Notification Issuance
- Bureau CRIT research and resolution
- Other Business Operations Support as needed
Key Competencies
- Strong analytical and problem solving ability
- Detail-oriented
- Customer-focused
- Collaborative and team-oriented
- Self starter with the ability to assimilate new tasks and processes quickly
- Strong communication and organizational skills
Education and Experience
- College degree BA or BS preferred
- 1-3 years relevant business experience
For individuals assigned or hired to work in California, Colorado, Hawaii, Jersey City, NJ; New York State; and / or Washington State, the base salary range is listed below.
This range is as of the time of posting. Position is incentive eligible.
$47,600 - $61,000 / year
Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs.
The above range may be modified in the future
Business Operations Associate
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