Atlassian Technical Strategy Director

Ford Motor Company - Atlassian Technical Strategy Director

We are seeking an experienced, strategic thinker and technically proficient Director of Atlassian Products to lead the setup, management, and optimization of our Atlassian suite.

This role will ensure that our Atlassian tools, including Jira, Confluence, Jira Service Management, and others, are implemented correctly from the start and continuously improved to meet the evolving needs of our entire organization.

Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.

Responsibilities :

• Develop and execute a comprehensive strategy for the deployment and management of Atlassian products across all business units.
• Align Atlassian product strategy with the company’s overall business goals and digital transformation initiatives.
• Advocate for the adoption of Atlassian tools as a central part of the organization’s collaboration and productivity strategy.
• Champion and make System of work’ vision reality across Ford Motor Company.
• Lead the initial setup, configuration, and customization of Atlassian tools, ensuring best practices and security standards are followed.
• Design and implement complex workflows, custom fields, dashboards, and automation rules tailored to the needs of various departments.
• Oversee Cloud migration for Confluence and ensure seamless transition to Atlassian products.
• Lead the team who will continuously monitor and optimize the performance, scalability, and reliability of Atlassian tools.
• Manage Atlassian product instances, including upgrades, patches, and maintenance tasks.
• Implement and enforce governance policies, standards, and procedures for the use of Atlassian products.
• Develop and maintain integrations between Atlassian products and other enterprise systems.
• Configure and manage Atlassian plugins and marketplace add-ons to extend product capabilities.
• Perform regular audits of Atlassian environments to ensure data integrity, security, and compliance.
• Utilize Atlassian Access and other security tools to manage user access and compliance.
• Work closely with cross-functional teams to understand their requirements and provide tailored solutions.
• Serve as the primary point of contact for all Atlassian-related inquiries and issues.
• Facilitate workshops, training sessions, and user group meetings to promote best practices.
• Connect with other Fortune 500 companies to learn from their best practices.
• Stay updated on the latest Atlassian product updates, features, plugins, and best practices.
• Set up and manage a 24x7 global support organization.
• Establish and maintain a 'Hub and Spoke' support model.
• Coordinate with regional Spoke teams.
• Build and manage a team of Atlassian administrators and support specialists.
• Provide mentorship, training, and professional development opportunities for team members.

Minimum Requirements :

• 8+ years of progressive hands-on experience with Atlassian products.
• Proven track record of successfully setting up and managing Atlassian tools in a large organization.
• Experience in Portfolio / project management, software development, or IT operations.
• Demonstrated experience in driving adoption of collaboration tools.
• Experience in setting up and managing a global support organization.
• Experience in ITIL processes / frameworks.

Technical Skills :

• Deep understanding of Atlassian product suite and its applications.
• Experience with Atlassian plugins and marketplace add-ons.
• Must have familiarity with Atlassian SaaS suite of products.
• Understanding of security and compliance tools.
• Strong portfolio, project management, and organizational skills.
• Excellent problem-solving and analytical abilities.

Strategic and Interpersonal Skills :

• Effective communication and interpersonal skills.
• Ability to lead cross-functional teams.
• Strong strategic thinking and vision.

Preferred Certifications :

• Atlassian Certified Confluence Administrator.
• Atlassian Certified in Agile Development with Jira Software.
• Atlassian Certified in Jira Service Management.

You may not check every box, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

Benefits :

• Immediate medical, dental, and prescription drug coverage.
• Flexible family care and parental leave.
• Vehicle discount program for employees and family members.
• Paid time off for community service.
• A generous schedule of paid holidays.
• Paid time off and the option to purchase additional vacation time.

Visa sponsorship and relocation are available for this position.

Candidates must be legally authorized to work in the United States.

We are an Equal Opportunity Employer committed to a culturally diverse workforce.

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