Operations & Safety Manager

Description

Operations / Safety Manager NOTE : The following position is for a proposed new / future business within Transdev. Only candidates meeting the work experience requirements will be considered.

About Transdev : Based near Chicago, Transdev is North America's largest private-sector operator of multiple transit modes, including bus, rail, streetcar, paratransit, and shuttle services.

Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility.

Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities.

About the Position Become a part of our Transdev team as an Operations and Safety Manager in Bridgeport, CT. This position assists the General Manager in supervising daily operations.

In addition, the Operations Manager monitors employee performance, oversees the safety and training department, identifies safety issues, and addresses operational needs.

We hire individuals who make safety and customer service their top priorities. We are looking for you if you have the drive, confidence, and determination to succeed! This job opportunity salary range is $70,000-80,000.

Operations and Safety Manager's major responsibilities :

• Assists the General Manager in the day-to-day operational oversight of location operations, including Safety, Human Resources, and Finance
• Administers driver hiring and compliance process (., interviewing and driver selection, collecting applications, criminal background checks)
• Have direct involvement in hiring, developing, and disciplining drivers and staff.
• Focus on safety, accidents, and customer complaint resolution.
• Provides various reports and analyzes, including safety trends. Develops cost-saving recommendations. Performs other duties and projects as assigned.
• Assumes first-line supervision of location employees. Ensures company policies and procedures are followed.
• Monitors and evaluates Operations activities. Includes : vehicle on-time statistics, missed runs, customer complaint data, accident data, road call data, and other operations-related functions
• Provide direction and guidance to location trainers. Develop and monitor the contents of classroom training to ensure compliance.

Teach classes as required. Schedule and conduct re-certification and retraining.

• Provides assistance and training to drivers and attendants on passenger management and other safety-related issues.
• Performs all other duties as assigned and may assist with other areas based on location needs

Operations Manager requirements :

• Three years’ experience in paratransit operations.
• Three years of transit supervisory experience is preferred.
• Possesses National Safety Council Defensive Driving Instructor certification or similar certifications in Safety.
• Knowledge of regulatory requirements to assure compliance with applicable Federal, State, and local laws for operating demand response transportation services (FTA, DOT, ADA, and Drug & Alcohol, DOJ Title VI, and State DOT regulation)
• Computer literate with working knowledge of Microsoft Office.
• The ability to prioritize tasks effectively and manage time effectively.
• The ability to appropriately interact with employees of all levels, including drivers, customers, senior management, client representatives, union officials, and the general public.
• Work extended hours, including weekends and holidays, if needed.
• Demonstrate regular and consistent attendance and punctuality.
• Subject to DOT drug testing. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

California applicants : Please for the CA Employee Privacy Policy.