DEPOSIT OPERATIONS MANAGER

Job Type

Full-time

Description

New Horizon is not just another bank; it is a dynamic, forward-thinking financial institution committed to redefining the banking relationship through our relentless pursuit of curiosity, boundless creativity, and unwavering dedication to innovation.

Our team is comprised of passionate individuals who are constantly seeking new ways to enhance our services and create exceptional experiences for our customers.

From developing innovative financial products to implementing cutting-edge technologies, we are committed to finding creative solutions that address the evolving needs of our clients in today's integrated and fast-paced world.

Join us on our journey as we continue to explore new horizons, challenge conventions, and redefine the future of banking.

New Horizon Bank is looking to hire a Deposit Operations Manager to play an integral functional and leadership role on the Deposit Ops team.

This role will oversee the team performing general operations functions including deposits, payments, debit cards and other tasks included in the bank's core systems in compliance with all established policies and procedures.

The Bank is at an exciting inflection point of growth, so this role will assist in establishing the foundational infrastructure to enable the Bank to scale.

You'll Know you're the Right Candidate for this Role if...

• You are an effective manager and love teaching, mentoring, and providing feedback to your team.
• You have experience working in a Core Processing System and are interested in learning new systems if necessary.
• You have excellent verbal and written communication skills
• You are passionate about providing white glove customer service, both internally with stakeholders and externally with customers and clients.
• You have deep knowledge of compliance and regulatory requirements including but not limited to, BSA, UDAAP, FACT Act, GLBA, USA Patriot Act and AML.
• You are excellent at prioritizing, delegating, and meeting deadlines in a team environment
• You love researching, interpreting, analyzing, and reporting operational data

What You'll Spend Your Time Doing...

• Executing the daily functions pertaining to ACH Services, Deposit Services, Exception Processing, Wire Transfers, Digital Banking functions, department workflow and ensuring day-to-day functions are accurate, complete and documented as well as provide both technical and professional support.
• Performing daily activities of back-office branch items processing including incoming and outgoing wires, currency orders, return items, NSF, stop payments, customer notices, non-posted transactions, Bill Pay, ATM transactions, fraud suspect transactions, verification of mobile deposits, verification of remote deposit capture deposits, and other deposit account operations
• Resolving outstanding items in general ledger
• Performing research and adjustments
• Ensuring flawless execution of Wire Transfers, ACH Processing, and Currency Orders
• Reconciling correspondent bank statements
• Developing and maintaining a working knowledge of bank products and services.
• Assembling information for external and internal auditors for audits.
• Assisting with the Bank's year-end reporting requirements including IRS tax reporting.
• Assisting in special projects, such as year-end audits and regulatory examination preparation.
• Researching and analyzing problems for customers, branches and departments, relating to the Deposit Operations area and resolve issues promptly

Requirements

Required Qualifications :

• A minimum of 6 years previous banking experience, preferably at least 3 years' experience in Deposit Ops
• Experience leading a team
• Bachelor's degree or the equivalent combination of education and experience.
• Overall understanding and working knowledge of bank operational procedures, compliance, banking and / or audit experience.
• Working knowledge of Federal and State banking regulations as they pertain to operational functions.
• Basic input, output, error correction, general ledger account structure, and knowledge of electronic funds transfer is highly desired.

What you'll get :

• Competitive salary based on experience and skill.
• Performance-based bonuses.
• Incentive compensation potential.
• Comprehensive benefits package including health, disability, life insurance, 401(k) + match, and paid time off.
• An entrepreneurial culture with exceptional growth potential.

New Horizon Bank is an Equal Opportunity Employer and does not discriminate in hiring or employment practices on the basis of race, color, religion, gender, age, sexual orientation, marital or familial status, national origin, non-job-related disability, or veteran status.