Financial Aid Representative (Student Services Professional II)

Application Process

This position is open until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Wednesday, July 10, 2024.

In your cover letter, please include why you want to work at SSU and how your professional experience makes you a qualified candidate for this position.

Please review the position description listed above for full scope of responsibilities and qualifications. Evidence of degree(s) or certificate(s) and / or license(s) required at time of hire.

Job Summary

Reporting to and under the general supervision of the Director of Financial Aid (Director), and with additional lead work direction of the State Programs and Processing Coordinator, the Financial Aid Representative acts as part of the Financial Aid processing and advising team and performs moderately complex professional student services work and is responsible for all phases of financial aid application processing.

• The incumbent is expected to establish an on-going professional relationship with an assigned group of students; serve as a drop-in advisor;
• participate in campus outreach efforts; coordinate and administer assigned programs; assist with the development of policies, procedures and forms;
• serve as a member of the financial aid exception review board; make recommendations for and approves requests for professional judgment;

participate in establishing and implementing team goals; and participate and / or take a leadership role (within established parameters, regulations and guidelines) in various work groups that make recommendations to ensure proper compliance and administration of all student aid programs.

Key Qualifications

This position requires the equivalent to graduation from a four-year college or university with a major in one of the behavioral sciences, public or business administration or a job-related field.

Additional specialized experience during which the incumbent has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field;

experience should give evidence of competence and indicate the potential for further growth. A Master's degree in a job-related field may be substituted for one year of the professional experience.

Requires solid PC computer skills, including, but not limited to, advanced skills with Microsoft Office (Word, Excel, PowerPoint) and using query software and advanced functionality in Excel.

Knowledge of Google Suite, FAA Access, WebGrants, Common Origination and Disbursement (COD), CampusLogic, and PeopleSoft is highly preferred.

Bilingual fluency is desired but not required, English / Spanish preferred.

Salary and Benefits

Starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,841 to $5,036 a month.

This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period.

This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave.

In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer.

A comprehensive benefits summary for this position is available online by clicking to be taken to the CSU benefits page.

Supplemental Information

Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity.

We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect.

We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community.

The University is an Affirmative Action / Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Mandated Reporting : This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Per the , it is strongly recommended that all faculty, staff, administrators, and students who are accessing campus facilities follow COVID-19 vaccine recommendations adopted by the .

Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.

Any candidates advanced in a currently open search process should be prepared to continue to help us protect and maintain a healthy Seawolf Community.

More information related to campus level requirements can be found here : .

CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the prohibits the hiring of employees to perform CSU-related work outside the state of California.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position.

Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.

Sonoma State University is not a sponsoring agency for staff positions (. H-1B visas).

Positions are posted for a minimum of 14 calendar days.

For questions related to the application process, please reach out to

includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters.

The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography.

A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus.

A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at