A company is looking for a Supervisor, Contact Center Operations.Key ResponsibilitiesOversees daily operations of contact center teams to ensure customer satisfaction and complianceMonitors interactions and metrics to maintain performance, quality, and efficiency standardsProvides training and coaching to staff and evaluates team performance for improvement opportunitiesRequired QualificationsBachelor's degree required4+ years of related experience or equivalent knowledge and skillsAbility to prioritize and manage time effectivelyExperience in training and coaching staffFamiliarity with compliance requirements in contact center operations
Contact Center Operations Supervisor
A company is looking for a Supervisor, Contact Center Operations. ...
Supervisor - SRS Contact Center - Day Shift - Full Time
Responsible for supervision and coordination for Call Center and PBX operations to ensure efficient daily operations, quality outcomes and internal and external customer satisfaction. Participates on task forces, committees and other projects as requested by manager to maintain the integration of th...
Clinical Contact Center Supervisor
A company is looking for a Clinical Contact Center Supervisor to oversee call center operations and staff performance. ...
Contact Center - Contact Center Supervisor
Ensures that all communication distributed from the Contact Center is correct in form and content. Administrative - Horizon Center, San Diego, California, United States of America. We are looking for a LEADER for our 60+ Team Member call center based in Scripps Ranch!. Experience successfully workin...
Contact Center Operations Analyst
A company is looking for a Contact Center Operations Analyst II to analyze and improve contact center operational processes. ...
Retail Supervisor, Full Time, Product Operations - Bay Terrace Shopping Center
As a Lead, you’re responsible for supporting our management team by performing functional tasks as assigned.You will act as a mentor and role model to Experts & Brand Associates to support service behaviors and the execution of tasks in specific areas of expertise.You will focus on leading process(e...
Supervisor - SRS Contact Center - Day Shift - Full Time
Supervisor - SRS Contact Center - Day Shift - Full Time. Responsible for supervision and coordination for Call Center and PBX operations to ensure efficient daily operations, quality outcomes, and internal and external customer satisfaction. Knowledge of call center principles and operations. Years ...
Liaison Contact Tracer
The Liaison Contact Tracer is responsible for but not limited to:. Under the direction of the study Coordinators, Managers, and Project Director this position is responsible for conducting home visits that may include but not limited to: Updates contact information, traces “unable to locate” study p...
Operations Manager - West Coast
SARIA is currently seeking an experienced Ship Repair Operations Site Manager for its San Diego, CA based field office in support of US NAVY ship repair, maintenance and modernization projects. Work closely with kSARIA's QA Manager to develop Job Hazard Analyses (JHAs) and communicate all potential ...
Branch Operations Supervisor Associate - Lancaster, CA
Basic knowledge of branch operations, policies, procedures. ...