WFH Customer Service Representative - Intuit

Intuit - TurboTax
Arlington, Texas
$18 an hour
Remote
Full-time

Learn more about the Gig :

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software.

Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions.

Well give you amazing continuous training support for everything.

Get paid $18+ per hour²

Receive $300 bonus for 5 days of training¹

5 days of training, 8hr / day with 1hr lunch break

Build your own schedule with flexible hours anytime between 8am EST and 10pm EST Monday to Sunday³

You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate.

Required Experience & Skills

To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following :

This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.

Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.

The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.

Tax Season 2024 has Officially Started

and runs until Tax Day, April 15th 2024

Complete your application and get pre-approved for training by March 20th

TurboTax is looking 2000+ people

No tax experience required

Get a $300 bonus for completing training

Mandatory Requirements

Learn more about the Mandatory Requirements needed to start working as a Small Business Self-Employment Group Representative for QuickBooks!

Must have a working :

Webcam & smartphone or tablet

Must feel comfortable with :

Lead Generation (the action or process of identifying and cultivating potential customers for a business products or services)

Must be strong in :

Microsoft Office 365 products (Word & Excel)

Must have :

1+ years of customer service or sales experience required

¹ To receive the $300.00 paid training bonus, if the following criteria are met : Must complete all 5 days of training, graduate, and complete 10 calls² Starting Pay $18.

00 gross per hour. You must work a minimum of 20 hours per week or 40 hours per cycle from Monday to Sunday, between 8AM and 10PM EST.

Fees apply ($2.00 per hour Marketplace Licensing Fee and $1.00 LiveXchange Service Fee).³ Build your own schedule from available hours of businessCopyright GigCX Marketplace 2024 . All rights reserved.

30+ days ago
Related jobs
Promoted
VirtualVocations
Arlington, Texas
Remote

Key Responsibilities:Answer inbound calls from customers with questions related to their accountsResolve customer inquiries and complaints effectivelyProcess transactions and maintain knowledge of company programs and policiesRequired Qualifications:Must be at least 18 years old with a High School D...

Promoted
CorVel Corporation
Fort Worth, Texas

The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions. Customer service experience working in the Managed Care and ...

Promoted
VirtualVocations
Arlington, Texas

A company is looking for a Customer Services Representative for a 9-6pm shift. ...

Promoted
RemX
Irving, Texas

RemX Staffing is hiring Customer Service Reps. Provides customer service through manipulation of management information system to answer questions regarding refill needs, providing status of pending/shipped prescriptions, verify insurance information and provide copies of invoices upon request. Prim...

Promoted
VirtualVocations
Irving, Texas

Key Responsibilities:Answer a high volume of calls from patients regarding billing inquiries, payment plans, and general customer concernsProcess adjustments, refunds, and resolve complex billing issuesMaintain compliance with HIPAA regulations and provide exceptional customer serviceRequired Qualif...

Promoted
PrideStaff
Irving, Texas

Bilingual Customer Service Representative. Customer service and escalation management. PrideStaff (North Dallas location) is a locally-owned staffing & placement firm with a strong reputation as a fun-loving, quality-focused service provider. Over the years, PrideStaff has been a consistent indu...

Intuit - TurboTax
Arlington, Texas
Remote

The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...

PLS Financial Services, Inc.
Irving, Texas

Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than ava...

Intuit - TurboTax
Texas, US
Remote

The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...

Intuit - TurboTax
Texas, US
Remote

As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...