Professional Services Engineer (Building Automation)

Launch innovations in nearly every commercial and defense aircraft platform

Professional Services Engineer (Building Automation)

Pittsford, NY

Hybrid after first 90 days

Asa Professional Services Engineer here at Honeywell Building Automation (BA),you will play a crucial role in providing technical expertise and support toour customers.

You will be responsible for delivering high-quality professionalservices, including system design, installation, configuration, andtroubleshooting.

Your strong problem-solving skills and technical knowledgewill ensure the successful implementation and operation of our buildingautomation solutions.

LenelS2's Professional Engineering Services Teamis a group of skilled system engineers that assist in the deployment, upgrade,and migration of LenelS2 access control systems critical to the securityoperations of customers including Fortune 100 firms, financial institutions,universities, and government facilities

You will report directly to our Manager Custom Solutions and Professional Services and you'll work out of our Pittsford,NY location on a hybrid work schedule.

In this role, you will have a direct impact on the satisfaction of ourcustomers and the success of our professional services operations.

You willcollaborate with cross-functional teams to deliver exceptional customerexperiences and drive continuous improvement initiatives.

At Honeywell, our people leaders play a critical role in developing andsupporting our employees to help them perform at their best and drive change acrossthe company.

Help to build a strong, diverse team by recruiting talent,identifying and developing successors, driving retention and engagement, andfostering an inclusive culture.

KEY RESPONSIBILITIES

• Support the LenelS2 Value Added Reseller (VAR) Channel
• Provide manufacturer technical product guidance in the following areas :
• System design and pre-planning
• Software installation and upgrades
• Implementation of fault tolerant and disaster recovery solutions
• Complex installations and configuration
• Provide project planning, testing and deployment services for the LenelS2 product family

The annual base salary range for this position is $85,600 -$107,000. Please note that this salary information serves as a general guideline.

Honeywell considers various factors when extending an offer, including, but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developingsolutions side-by-side with dedicated experts in their fields, Honeywellemployees are eligible for a comprehensive benefits package.

This packageincludes employer subsidized Medical, Dental, Vision, and Life Insurance;Short-Term and Long-Term Disability;

401(k) match, Flexible Spending Accounts,Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, PaidTime Off (for vacation, personal business, sick time, and parental leave), and12 Paid Holidays. For more information,

The application period for the job is estimated to be 40 days from the jobposting date; however, this may be shortened or extended depending on businessneeds and the availability of qualified candidates.

YOU MUST HAVE

• 2+ years of customer facing experience in a technology industry
• 2+ years of experience with MS SQL Server or Oracle databases
• 2+ years of Server administration experience

WE VALUE

• Experience working with Microsoft operating systems (Windows OS).
• Experience testing and supporting software installations.
• Exceptional follow through
• Customer service orientation, ability to develop strong, long-term customer relationships.
• Excellent listening, verbal, and written communication skills
• Excellent interpersonal skills, ability to communicate / collaborate well with customers, peers, management, and other departments
• Must have the ability to multitask and work independently
• Must be detail oriented
• Must be enthusiastic, self-motivated and demonstrate excellent problem solving and decision-making
• Entry-level knowledge of SQL database engines required
• Experience in Access Control, Video, Intrusion, or related technologies is a plus

Additional information : This position requires availability to travel; typically, individual trips of short duration (3-5 days).

International travel is possible.

Additional Information

• JOB ID : HRD239922
• Category : Customer Experience
• Relocation Tier : Not Applicable
• Security Clearance :
• Aviation Authority (FAA for US) :
• Band : 03
• Referral Bonus : 1500
• Requisition Type : Standard Requisition
• US Citizenship :
• FLSA Statement :
• FLSA CODE : Nonexempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.