Accounts Receivable - Accountant

DESCRIPTION

CIS is recruiting for an Accounts Receivable Accountant

Recruitment opened : October 7, 2024

Recruitment closes : October 24, 2024, at noon

Salary Range : $66,666 to $78,234

Job Location : During the initial training period (up to six months) you will be required to work in our Wilsonville Office five days per week.

After the training period ends you will be required to work in the Office two days per month, with the option of working more days in the office during the month if you want to.

The other days in the work month can be remote workdays from your Oregon residence. In addition to the requirement that you work in the office two days per month, you may occasionally be required to travel to the office on other days, or you may need to travel to a CIS staff gathering location, and you are required to travel to the Oregon location of CIS’ Annual Conference.

You must apply using our online application system (governmentjobs.com) to be considered for an interview, and to request Oregon Veterans Preference consideration.

I am interested; what do I do next? CIS uses a quick apply application process, meaning you just need to submit your resume and respond to a few questions.

To learn more about the job, and access our Careers page, please go to the link for our online application system (governmentjobs.com) :

https : / / www.cisoregon.org / About / CareerOpportunities

General Position Summary : Can you picture yourself in this position? The person in this position is responsible for maintenance of all CIS Accounts Receivable and member balances due or owing.

The position administers member revenue imports and reconciles all customer ledger changes back to source data. The position spends about half the time reconciling individual member health insurance accounts and consulting with members to help them understand the complex billing and eligibility system outputs and use.

CIS Offers : Why is CIS a great place to work? Meaningful work that impacts Oregon’s communities, job stability, 100% employer-paid retirement plan (Oregon PERS), regular salary increases, 90% of health insurance premium paid by CIS, professional development opportunities, and respect and appreciation for what you do.

Please join CIS. As a nationally recognized leader in risk pooling and trust management, our values are integrity, financial strength, expertise, innovation, adaptability, inclusion, and collaboration, which not only benefits local communities, but also delivers a great benefit to you! It is a win-win for everyone.

Our average employee tenure is 8 years; whether you are joining our team for two years or 20 years, you will have the opportunity for professional development.

We would be honored to have you join our team.

POSITION HIGHLIGHTS / JOB DESCRIPTION

Essential competencies of this job are described under the headings below. They may be subject to change at any time. The omission of specific statements of duties does not exclude them from the position, if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and may be changed by the employer at any time.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, providing that an accommodation(s) does not create an undue hardship for the employer, remove an essential job function, and / or create a direct safety threat to the individual, or others.

GENERAL POSITION SUMMARY :

This position is responsible for maintenance of all CIS Accounts Receivable and member balance due or owing. The position administers member revenue imports and reconciles all customer ledger changes back to source data.

The position spends about half the time reconciling individual member health insurance accounts and consulting with members to help them understand the complex billing and eligibility system outputs and use.

ESSENTIAL FUNCTIONS :

Temporary modifications to provide reasonable accommodations, or transitional work assignments, do not waive any of the essential functions for this position.

Driver License

The ability to drive is not an essential job function, nor is it related to a business purpose.

The following information may not be all-inclusive :

Invoicing

• Import to Intacct invoices generated in benefits, underwriting, and claims systems.
• Create invoices within Intacct for conference registrations, training registrations, GASB75 valuations, various reimbursements (TPA, OPEEP, VRSA, etc.

and claim subrogation and reinsurance receipts.

• Email Alternative Finance Plan invoices to members. Maintain reconciliation spreadsheets.
• Enter and import subrogation payments in Compass for import to Intacct. Receipting
• Retrieve deposit data from various banking and payment processing websites.
• Receipt payments.
• Process refund requests. Record adjustments in accounting system and benefits system in conjunction with refunds.
• Run monthly autopayment process for benefits members and COBRA / Retiree participants.
• Communicate claims subrogation and excess recovery receipts to the claims department. Reconciliations
• Monthly reconciliation of AR subledger to GL. Submit monthly journal entry for reclassing benefits prepayments to deferred revenue.
• Reconcile imported invoice batches to source data.
• Maintain accurate balances within benefits system by importing benefits receipts and recording refunds, with the help of the Connect-Intacct reconciliation report.
• Ensure that benefits balances match between Intacct and Connect; Report Intacct issues / anomalies to Benefits Operations Manager.
• Make recommendations for continued improvement of Connect’s financial interface. Collections
• Contact members with balances past due.
• Set up quarterly PL Renewal payment plans with members by request.
• Issue monthly statements to members.
• Calculate late fees to be charged on unpaid benefits invoices. Customer Service
• Answer phone calls and emails from members, COBRA / Retiree participants, and agents; provide information and / or direct questions to the appropriate department.
• Work closely with the benefits department to provide good customer service to members and COBRA / Retiree participants.

Identify accounts that need past-due payment or termination notices sent. Identify refunds that need to be issued. Identify balance discrepancies and issues that need to be addressed within the benefits software.

Propose system improvements.

• Assist members with their benefits / payroll questions and reconciliations. Work Instructions
• Create / maintain up-to-date documentation of all AR procedures

EDUCATION, CERTIFICATION, CERTIFICATES, KNOWLEDGE & EXPERIENCE :

Education and experience requirements listed are minimum standards. Other equivalent combinations of education, certifications, training, and experience may be considered.

Education : Bachelor’s degree in accounting, business, or related subject.

Knowledge : The position requires a team-oriented individual with excellent communication skills that include the ability to communicate complex and technical issues to outside stakeholders as well as across various internal departments.

A passion to solve puzzles combined with a drive to add value for CIS members is necessary for success at this position.

The position requires a working knowledge of generally accepted accounting procedures, strong math skills, expert Excel spreadsheet skills, and the ability to use electronic accounting systems, as well as other software associated with CIS business practices.

Attention to detail is necessary as well as the ability to multi-task, and the ability to plan and prioritize work. Good verbal, written, and interpersonal relations skills are needed along with the ability to present a professional image and provide outstanding customer service.

Certificates : No.

Certifications : NA

Licenses : NA

Experience : One or more years’ experience; at least one year of experience working with customer accounts.

Special Qualifications :

• Special projects as assigned.
• Other duties as assigned.
• As needed, perform daily check runs.
• Assist with Payroll :
• Monthly review of payroll.
• Serve as backup for payroll processing.
• Assist with Issuing 1099s :
• Annual data analysis to determine recipients and amounts.
• Compile requested records for the annual audit; Maintain process documentation for auditors.
• Maintain up-to-date documentation on all AR procedures.
• Identify areas for procedure and system improvement; propose and implement solutions.
• Attend and assist with annual CIS conference.

CIS VALUES

CIS has identified shared values to guide staff. These values provide the lens through which we expect you to work :

• Service : We maintain an unwavering commitment to provide exceptional service, solutions, and support.
• Stewardship : We exercise fiscal discipline and safeguard resources with prudence, protection, and care for our members and the communities they serve.
• Integrity : We strive for alignment between our actions, words, and values. We seek consistency in our interactions, behaviors, and decisions.
• Innovation : We are forward thinking embracing fresh ideas and seeking new ways to help our members navigate changes and improve services.
• Collaboration : We listen to and work with members and partners. We engage in cross-departmental teamwork to maintain high productivity and achieve our mutually shared goals.
• Equity : We strive to build diverse teams and foster a respectful, inclusive environment where contributions are recognized, authenticity is encouraged.

CIS WORK STANDARDS :

• Regular attendance and punctuality.
• Speak and act truthfully.
• Conduct oneself with integrity, character, and trustworthiness.
• Exhibit self-control.
• Detail-oriented.
• Thorough when completing work tasks.
• Accept constructive criticism.
• Calmly and effectively process high stress situations.
• Reliable, responsible, and dependable.
• Willingness to take on responsibilities and challenges.
• Communicate effectively both verbally and in writing with supervisors, managers, coworkers, and other individuals inside and outside CIS.
• Exhibit professional manner in dealing with others and work to maintain constructive working relationships.
• Work effectively and relate well with others inside and outside CIS.

PHYSICAL DEMANDS OF THE POSITION / WORKING CONDITIONS :

CIS is committed to complying fully with the Americans with Disabilities Act (ADA) and Oregon’s Disability Accommodation and Discrimination laws.

We are also committed to ensuring equal opportunity in employment for qualified persons with disabilities. CIS will make reasonable efforts to accommodate a qualified applicant or employee with a known disability, unless such accommodation creates an undue hardship on CIS’ operations, or a safety risk to employee or coworkers, or removes an essential job function.

Employees should request an accommodation as soon as it becomes apparent that a reasonable accommodation may be necessary, to enable the employee to perform the essential duties of a position, or to participate in the employment process.

To discuss an accommodation request, please contact Janie McCollister, CIS’ HR Manager.

The factors described herein are representative of, but not all-inclusive of, those that must be met by an individual to successfully perform in the position.

Physical

Please contact CIS’ HR manager for this information.

Environment

Work is performed in a climate-controlled office environment.

WORK SCHEDULE :

CIS has a 37.5-hour workweek. Unless otherwise approved by Department Manager and Supervisor, the typical schedule is Monday Friday falling between the hours of 8 : 00 a.m. and 5 : 00 p.m.

Occasionally work outside of typical office hours, as necessary.

The home office for this position is CIS’ main office. At the discretion of the Executive Director, the home office may be designated as another office.

This position occasionally travels to meetings, training, conferences, staff events and CIS’ Annual Conference; it may include one to two nights per year of overnight travel.

QUALIFICATIONS

MINIMUM QUALIFICATIONS

Education and experience requirements listed are minimum standards. Other equivalent combinations of education, certifications, training, and experience may be considered.

Knowledge of, and experience with :

• Reviewing of monthly employee benefits and property / casualty billings for errors, determining and applying appropriate remedies.
• Assisting customers and others with resolution of billing and payment issues.
• Importing and reconciling invoice data to accounting database.
• Accounting for cash receipts from multiple sources.
• Having oversight of Accounts Receivable balances. and resolution of past due accounts.
• Invoicing for non-core activities.
• Reviewing daily claims payments and releasing to for mailing.
• Providing backup support to the Finance Department - accounts payable, payroll, and budget reporting.
• Frequent customer communication and customer service support.
• Preparing reports.
• Processing billings.
• Revenue, Accounts Receivable, and Cash accounting. EDUCATION, CERTIFICATION, CERTIFICATES, KNOWLEDGE & EXPERIENCE :

Education and experience requirements listed are minimum standards. Other equivalent combinations of education, certifications, training, and experience may be considered.

Education : Bachelor’s degree in accounting, business, or related subject.

Knowledge : The position requires a team-oriented individual with excellent communication skills that include the ability to communicate complex and technical issues to outside stakeholders as well as across various internal departments.

A passion to solve puzzles combined with a drive to add value to customers is necessary for success at this position.

The position requires a working knowledge of generally accepted accounting procedures, strong math skills, expert Excel spreadsheet skills, and the ability to use electronic accounting systems, as well as other software associated with business practices.

Attention to detail is necessary as well as the ability to multi-task, and the ability to plan and prioritize work. Good verbal, written, and interpersonal relations skills are needed along with the ability to present a professional image and provide outstanding customer service.

Experience : One or more years’ experience; at least one year of experience working with customer accounts.

SPECIAL QUALIFICATIONS

• Special projects as assigned.
• Other duties as assigned.
• As needed, perform daily check runs.
• Assist with Payroll :
• Monthly review of payroll.
• Serve as backup for payroll processing.
• Assist with Issuing 1099s :
• Annual data analysis to determine recipients and amounts.
• Compile requested records for the annual audit; Maintain process documentation for auditors.
• Maintain up-to-date documentation on all AR procedures.
• Identify areas for procedure and system improvement; propose and implement solutions.
• Attend and assist with annual CIS conference.

I'M INTERESTED; WHAT DO I DO NEXT?

CIS uses a quick apply application process, meaning you just need to submit your resume and respond to a few questions. To learn more about the job, and access our Careers page, please go to the link for our online application system (governmentjobs.com) :

https : / / www.cisoregon.org / About / CareerOpportunities