Rowland Pest Management in New Smyrna Beach, FL is looking to hire a full-time Pest Control Call Center Manager / Customer Service Supervisor to manage our customer service representatives and oversee our office.
Are you a natural-born leader? Do you want to join a local business that supports and encourages its employees ? Would you like a career with a company that values you and rewards your skills ?
If so, please read on!
This administrative position earns a competitive salary of $50,000-$65,000 / year . We provide awesome benefits , including full health insurance, paid time off (PTO), and paid training .
Additionally, we are proud of our upbeat work environment, fun co-workers, and incredibly supportive management . Don't let us forget we provide free coffee and snacks to keep you fueled! If this sounds like the right opportunity for you, apply to join our pest management company today!
ABOUT ROWLAND PEST MANAGEMENT
We're a local family-operated company that proudly serves Orange County, Seminole County, Volusia County, and parts of Lake and Osceola Counties.
We take pride in our ability to solve any pest problem, no matter how big or small, and we do so while using the safest products and techniques available.
We offer both residential and commercial pest control, as well as rodent control, mosquito abatement, and the removal of bees, fleas, and wildlife.
We also offer Insulation and Attic Decontamination. With over 30 years of combined staff experience, we are so confident that we can provide our clients with the best possible service that we offer a 100% satisfaction guarantee.
We enjoy a reputation for excellent customer service thanks to our amazing staff. As a small company, we are able to offer them the individual attention they deserve for the hard work they put in.
We care about our employees and want to help them reach their personal goals . To that end, we offer paid training and a supportive team environment so that everyone can succeed together .
A DAY IN THE LIFE OF A PEST CONTROL CALL CENTER MANAGER / CUSTOMER SERVICE SUPERVISOR
As a Pest Control Call Center Manager / Customer Service Supervisor, you play a critical role in our pest management company.
Every day, you arrive at the office ready to take charge of our CSR team. Always driven and focused, you ensure our customers have a positive experience when they call in and our call booking rate remains high.
Providing guidance for your team, you periodically coach them on proper phone communications and how to best handle the customers and prospects.
You diligently oversee the office, making sure leads are booked and the schedule is full! It is up to you to set the tone in the department, leading by example and consistently following the company's core values.
You get great satisfaction from helping your team fulfill our company's commitment to providing excellent customer service !
QUALIFICATIONS FOR APEST CONTROL CALL CENTER MANAGER / CUSTOMER SERVICE SUPERVISOR
- Call center OR office management experience
- Proficiency with technology
Do you have excellent communication skills? Does training a team come easily to you? Are you success-driven and detail-oriented?
Can you effectively coach a team to consistently meet department goals? If yes, you might just be perfect for this administrative position!
WORK SCHEDULE FOR A PEST CONTROL CALL CENTER MANAGER / CUSTOMER SERVICE SUPERVISOR
This administrative position works Monday - Friday with a rotating Saturday schedule .
ARE YOU READY TO JOIN OUR OFFICE TEAM?
If you feel that you would be right for this administrative job, please fill out our initial 3-minute, mobile-friendly application .
We look forward to meeting you!
Location : 32168
Pest Control Call Center Manager / Customer Service Supervisor
As a Pest Control Call Center Manager / Customer Service Supervisor, you play a critical role in our pest management company. Pest Control Call Center Manager / Customer Service Supervisor. A DAY IN THE LIFE OF A PEST CONTROL CALL CENTER MANAGER / CUSTOMER SERVICE SUPERVISOR. QUALIFICATIONS FOR APES...
Customer Service Manager
Key Responsibilities of the Customer Service Manager:. Cover any needed shifts at the front desk to maximize performance and promote excellent customer service. Get ready to connect with potential customers, understand their needs, build relationships and seal the deal. We need leaders with engaging...
Customer Service Mon-Fri
Qualifications 1 year of customer service or customer support experience 1 year of previous call center or office background experience required A high school diploma or GED is preferred Technical savvy (able to toggle between multiple browsers & systems using dual monitors) Previous experience ...
Customer Service Manager
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Provide excellent customer service. Excellent Customer Service Skills. ...
Customer Service (Seasonal)
Will be checked prior to allowing login to system) Firewall must be enabled (Will be checked prior to allowing login to system) Click her for the BYOD policy for full detailed list of requirements Qualifications Previous 3-6 months customer service or customer support experience preferred Previ...
Customer Service Manager, MRO
Effectively manage “in-service” customer relationships – liaison with customer to optimize in-service performance of the product and manage execution of contractual obligations to ensure that customer expectations are met or exceeded. The Customer Service Manager is responsible for maintaining techn...
Customer Service (Benefit Card) M-F
Qualifications Previous 1 year customer service or customer support experience preferred Previous 1 year call center or office background experience a plus Basic computer skills Quick learner and able to work independently Type 35 words per minute accurately Strong phone and verbal communi...
Supervisor Pharmacy Service Fertility Center of Excellence
Handles and resolves customer service problems related to patients, physicians, clients, payers and other parties, both internal and external to ensure customer satisfaction. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is j...
Customer Service (Debit Card) - Temporary Day Shifts
Qualifications Previous 3-6 months customer service or customer support experience preferred Previous 3-6 months call center or office background experience a plus Basic computer skills Quick learner and able to work independently Type 20-25 words per minute accurately Strong phone an...
Customer Service Manager
Key Responsibilities of the Customer Service Manager:. Cover any needed shifts at the front desk to maximize performance and promote excellent customer service. Get ready to connect with potential customers, understand their needs, build relationships and seal the deal. We need leaders with engaging...