Salary : $15.62 - $21.88 an hour
Full-time Days (Rotating Weekends)
Description
Introduction
Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Patient Support Ambassador opening with Medical City McKinney today and find out what it truly means to be a part of the HCA Healthcare team.
Benefits
Medical City McKinney, offers a total rewards package that supports the health, life, career and retirement of our colleagues.
The available plans and programs include :
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note : Eligibility for benefits may vary by location.
We are seeking a Patient Support Ambassador for our team to ensure that we continue to provide all patients with high quality, efficient care.
Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!
Job Summary and Qualifications
- Represent FANS in an exemplary manner by adhering to ALWAYS and Code of Conduct
- Provide timely tray delivery service to all assigned patients on their units
- Explain FANS procedures to new patients
- Actively resolve customer and / or guest concerns in a timely manner
- Follow established safety, HACCP, and infection control policies and procedures
- Communicate with members of the healthcare team, including nurses and dietitians
- Effectively train new Hosts / Hostesses on relevant AM and PM duties
- Perform other duties as assigned
What qualifications you will need :
- Minimum of 2 years customer service experience in a restaurant, hotel, hospital or concierge / guest services preferred
- Food Handlers Permit must be obtained within 30 days of employment start date
Medical City McKinney opened its doors more than 90 years ago. We are a 285+ bed acute care hospital. We serve the residents of McKinney and northern Collin County.
Our main campus is a Level III Trauma Center. We provide emergency services at our main campus and at Medical City ER Stonebridge.
We have cardiovascular and neurological services. We offer general surgery, orthopedics and women's services. Additionally, a Level II neonatal intensive care unit and behavioral health services.
Medical City McKinney is a Primary Stroke Center. We are also a stroke rehabilitation center. We are certified by The Joint Commission for total hip and total knee replacement.
We are a part of the Medical City network of hospitals. Patients are ensured access to medical experts and advanced healthcare innovations across the network.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times.
In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive
If you find this opportunity compelling, we encourage you to apply for our Patient Support Ambassador opening. We promptly review all applications.
Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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