Quality Control Supervisor

SHIFT : Monday - Friday - 6 : 00AM - 2 : 30PM

CW Resources, part of CW Group Inc., is a proud member of the AbilityOne program designed to improve employment outcomes for people with significant disabilities.

Company Overview : CW Resources is a national non-profit organization dedicated to creating an inclusive society where individuals with disabilities and those facing economic challenges have access to meaningful vocational training and are empowered as valued employees.

We are committed to providing exceptional employment opportunities with flexible hours, comprehensive benefits, and a mission-driven focus.

• National Non-Profit
• Mission-based Meaningful Employment
• Exceptional Employees
• Flexible Hours and Paid Time Off - includes Sick, Vacation, and Holiday (Based on Hours Worked)
• Employer Paid Benefits Includes : Insurance - Medical, Dental, Vision, Accidental Death and Dismemberment, Group Term LifeLong Term and Short-Term Disability BenefitsHealth Savings Account403(b) Retirement Match PlanPaid Holidays, Vacation and Sick / Personal time

Role and Responsibilities :

The Quality Control Supervisor will be responsible for ensuring that cleaning services throughout JBER meets specified contractual requirements and any applicable Corporate and / or statutory / regulatory requirements pertinent to the site.

• Work with a team that is primarily composed of individuals with disabilities.
• Conduct regular inspections to assess the cleanliness and condition of facilities, identifying areas that require attention or improvement.
• Provide training to custodial staff on proper cleaning techniques, equipment usage, safety procedures, and quality standards.
• Develop and implement processes to maintain consistent quality standards in cleaning services, including the use of checklists, protocols, and quality control measures.
• Investigate any complaints or concerns related to cleaning services, taking corrective action as needed, and ensuring that problems are resolved promptly.
• Reporting and documentation.
• Keep detailed records of cleaning activities, inspection results, and any incidents or issues encountered.
• Prepare reports for management as necessary.
• Re-inspect serviced areas, close out inspections, and report to management noticing trends.
• Measure, monitor and analyze the processes and implement actions necessary to meet goals and roles and responsibilities, drive continual improvement.
• Conduct monthly safety meetings, training, and hazard inspections and assessments.
• Provide onsite employee training and investigate all employee work-related accidents and incidents and implement corrective action to prevent a recurrence.
• Conduct periodic reviews to ensure employees are following GS-42 protocols, properly handling Hazardous, undiluted cleaning materials.
• Keep abreast of any changes to laws and regulations that impact the organization.
• Perform any other duties as assigned

Education Requirements :

High School Diploma or GED

Qualifications & Skill Requirements :

• Minimum of One (1) year of commercial Custodial / Janitorial experience
• Knowledge of standard cleaning procedures, chemicals, products, and equipment.
• Minimum of Two to three (2-3 years) of experience on projects exceeding 500,000 square feet.
• Minimum of Two (2) years in quality systems or quality systems implementation. This can include experience in quality control, quality assurance, process improvement, or related roles.

Preferred Knowledge :

• Knowledge of standard cleaning procedures, chemicals, products, and equipment
• Knowledge of the use of Material Safety Data Sheet (MSDS)
• Ability to read and understand labels and instructions, particularly on the use and application of chemicals and products
• Working knowledge of federal contracting and federal customers, including FBI
• Experience with safety regulations and standards; root cause analysis, data analysis; and preventative / corrective action

Physical Demands :

• Required to stand, walk, and lift for extended periods of time.
• Able to follow safety procedures and guidelines.
• Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
• Must be able to bend, stoop, reach, gran and lift up to fifty (25) lbs.

Environmental Demands :

The Quality Control Supervisor is a physically demanding position. While performing the duties of this job, the incumbent is regularly required to reach with hands and arms.

The incumbent is frequently required to use hands to finger, handle, feel or operate objects tools or controls. The incumbent must spend the entire time at work standing, walking, lifting heavy objects, operating medium-weight cleaning equipment such as floor buffers, sweeping and mopping floors and moving desks and furniture.

The incumbent is required to do a great deal of stretching and bending, often in awkward positions. The incumbent must frequently lift and / or move up to 50 pounds and occasionally lift and / or move more than 70 pounds.

Specific vision abilities required by this job include close vision, and the ability to adjust focus.

If you meet these qualifications and are eager to start a new job with CW Resources, we encourage you to APPLY today!!

Equal Opportunity Employer-minorities / females / veterans / individuals with disabilities / sexual orientation / gender identity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.