We're focused on bringing more light into people's lives by helping them create healthier, happier spaces to build memories and do what they love.
This applies to our team, too. By celebrating our differences and embracing a positive work-life balance, we are recognized as a Yellow Ribbon company, one of Forbes Magazine's 2021 "America's Best Large Employers" and a "Best Employer for Diversity.
As a 2021 Energy Star Partner of the Year, Andersen is also committed to environmental health and sustainability. No matter your role, you'll have the opportunity to make a
difference
SUMMARY :
Internal Operations Superviso r is responsible for effectively organizing and coordinating the workflow of branch operations impacting order processing, permitting, revenue recognition, installer pay, accounts receivable, and scheduling.
This position is also responsible for the implementation of lean processes within these functions.
This role will have the flexibility of working in office 4x week and 1x week remote with the primary office location in Jessup, MD, located at
8265 Patuxent Range Rd.,
Jessup, MD. There will be some time also working out of the Chantilly, VA office located at 14120 Sully Field Circle, Chantilly, VA.
PRIMARY RESPONSIBILITIES :
Supervise the schedule of service and install appointments, maximizing efficiency of teams and delivering high level of customer service throughout the process.
Manage data input into designated computer systems to assure accuracy and maximize first time throughout the process.
Coordinate and oversee job folders and other documents related to operational functions.
Responsible for A / R with a focus on maintaining lowest level possible.
Ensure open communication between sales, operations and install teams on a daily basis.
Lead and develop lean, efficient, and standardized methods within functions, with a consistent emphasis on continuous improvement.
Develop and maintain standard operating procedures.
Provide training and direct daily work of direct reports.
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This role will have the flexibility of working in office 4x week and 1x week remote with the primary office location in Jessup, MD, located at. Ensure open communication between sales, operations and install teams on a daily basis. ...
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