Job Description
Job Description
The Store Counter Sales Representative is responsible for greeting and providing sales service to customers, assisting with non-application parts, mixing paint, customer returns and resolving customer concerns.
Secondary responsibilities include checking in freight, delivering parts, cycle counts, cleaning, and label maintenance.
A counter sales representative is also responsible for maintaining store appearance, security, safety and daily operational standards, as set by the manager.
Job Duties :
- Serve retail and commercial customers with the objective of making Auto Value the leading provider of auto parts, accessories, tools, equipment and automotive paint and supplies in the marketplace
- Assist with phone inquiries to result in commercial deliveries and in-store sales
- Use computer and paper catalogs to identify parts, stay aware of current sales and promotions, suggest related sales items and advise possible upgrade options when appropriate
- Resolve customer concerns or complaints
- Ensure that customers receive world-class service in having their needs met by Auto Value
- Follow proper store policies and procedures when conducting sales transactions
Minimum Requirements :
- Must possess and maintain a valid driver’s license and acceptable driving record
- Automotive parts knowledge or sales experience preferred; training is available
- Strong organizational skills and strong verbal and written communication skills
- Familiar with store operating procedures
- Ability to effectively communicate with customers, suppliers and visitors as well as employees at all levels of the company
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