Position Summary :
Bellwether is looking for an experienced Site Manager to manage the day-to-day operations for one of Bellwethers residential properties located in Downtown / First Hill Seattle.
This property serves households whose incomes qualify under HUD and / or other affordable housing regulations. The Site Manager also directly supervises a full-time Assistant Site Manager who works at the property.
Our Site Management teams play a crucial role in advancing our goals of strengthening our communities and helping our residents thrive.
Work location : First Hill / Downtown - Seattle
Schedule : Monday-Friday, 8 : 30a-5pm, with flexibility. Some evening or weekend hours may occasionally be required to meet the needs of leasing appointments.
Schedule to be determined by Portfolio Manager.
Site Manager III Responsibilities :
- Provide on-site office hours and management for a 153-unit property located in between Downtown / First Hill
- Directly supervise Assistant Site Manager, providing feedback, coaching and training as needed
- Provide professional, responsive, caring and knowledgeable interactions with applicants and residents. Always seek to resolve complaints or client concerns, treating all parties in a respectful and helpful manner, regardless of their behavior
- Collect rents, monitor delinquencies, and assist the Portfolio Manger with eviction procedures, as necessary
- Perform light cleaning duties as needed including grounds pick-up, vacuuming hallways, and keeping common amenity rooms and lobby areas clean and free of trip hazards
- Manage all aspects of leasing vacant units including marketing, showing units, and assisting applicants to accurately complete rental applications and provide required supporting documentation
- In conjunction with the Compliance department, qualify applicants according to Bellwethers screening criteria and building-specific income restrictions
- Conduct annual recertification of residents income and overall eligibility to maintain compliance with funder regulatory agreements
- Collaborate with the Maintenance department to coordinate work orders, preventative maintenance, and unit turnover work
- Collaborate with Resident Services team to provides resources and referrals to residents
- Create a sense of community among residents, coordinating and engaging in regular events
- Champion and cultivate an inclusive work environment
- Other duties as assigned
Requirements
Minimum Qualifications
- Three+ (3+) years prior apartment management or leasing experience. Equivalent education / experience may be substituted for stated requirements
- One+ (1+) years experience directly supervising staff
- Proficient in Microsoft Office applications including Word, Excel, and Outlook
- Excellent written and verbal communication skills. Ability to communicate clearly and concisely, both verbally and in writing.
- Ability to exercise discretion and confidentiality at all times
- Experience applying fair housing laws and local landlord / tenant laws
- Customer service aptitude including problem-solving skills and the ability to respond quickly and tactfully to both internal and external customer requests
- Ability to work independently and as part of a team
- Dependable, highly-motivated, accurate, detail-oriented, and organized individual skilled at meeting deadlines and producing high quality work
- Experience handling money or performing rent collection
- Experience working with Yardi property management software or equivalent
Desired Qualifications
- Previous affordable housing compliance experience that demonstrates knowledge of initial and annual certification process, including reviewing and interpreting background screening reports and calculating household income
- Completion of SWHFC Fundamentals and advanced training workshops
- Experience with Seattle Housing Authority Section 8 Project and tenant-based programs
- Experience working with Yardi or equivalent property management software
- Demonstrated ability to build effective partnerships with community constituencies and social service agencies
- Experience working with social service programs for diverse populations and making referrals as appropriate
- Prior experience working with a 55 or older population and / or seniors who are aging in place
- Prior cleaning and light maintenance experience in a work environment
- Bilingual in English / Spanish, English / Tigrinya or English / Amharic
- Must be able to perform non-repetitive lifting of at least 25 lbs
Education Requirements
High school diploma, GED or equivalent education / experience.
Other Job Requirements
- A willingness to learn about ones own prejudices and biases.
- An ability to work toward equal status relationships with people who are different.
- An ability to question personal assumptions about the skills and competencies of employees who are different.
- A desire to learn as much as possible about how ones own culture is different from others, and how that contributes to a particular way of viewing self and others.
- An ability to take risks to communicate with people from other cultures.
- An ability to learn from mistakes made in trying to communicate with people of other cultures.
- Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds
- Commitment to anti-racism and dismantling institutional and systemic racism
Compensation and Benefits :
We are dedicated to supporting our employees by offering excellent benefits, career progression opportunities and the ability to be a part of our mission!Generous compensation range with the following benefits & perks :
- Salary range $28.99-$42.02, depending on experience
- Health, dental, and vision insurance plans
- 403(b) retirement plan with employer match after 15 months of service
- Employee Assistance Program
- Employee Referral Bonus
- 24 days of PTO in your first year of employment
- 8 paid office closure days (New Years Day, MLK, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Day)
- 3 personal days, prorated based on date of hire and are reloaded January 1st of each year
- ORCA Transit Pass
- Employer Paid Continuing Education $2500 per year- after 1 year of employment
- Opportunity for growth & promotion
- Being a part of a mission-based organization
Voluntary Benefits :
- Long-term disability
- Flexible Spending & Dependent Care Accounts (FSA)
- Health Savings Accounts (HSA)
- Retirement Plan
To view our full benefits package visit :
Other Requirements :
Applicants must successfully pass a background check, which will be conducted in accordance with Seattles Fair Chance Employment Ordinance, SMC 14.
17. Applicants will be given a chance to explain or correct background information and provide verifiable information of good conduct and rehabilitation.
Bellwether Housing is an equal opportunity employer. We will not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We support the Americans with Disabilities Act (ADA) to reasonably accommodate all qualified applicants and employees by providing reasonable accommodations to people with disabilities.
To request a Reasonable Accommodation for the application or interview process please contact . Bellwether Housing is dedicated to building a diverse, equitable, and inclusive workplace.
We value having employees whose skills, experiences, and backgrounds reflect the populations we serve. We are committed to being an anti-racist organization, while acknowledging we have a long way to go.
You can learn more about our DEI work on our website. Any internal candidate that is selected for this position will be subject to a 90-probationary period regardless of the previous role at Bellwether.
Salary Description $28.99-$42.02, hourly