Logistics Support Coordinator

NavitsPartners
Hazel Park, Michigan, United States
Full-time

Freight Coordinator

General Summary & Scope

  • Act as the main contact for contracted carriers, the client’s retail stores, and distribution centers.
  • Track and trace carriers daily.
  • Proactively follow up to ensure desired service levels are met.
  • Communicate any potential service failures to appropriate stakeholders (i.e., supervisor, carrier, store).
  • Follow up with stores to confirm scheduled specialized deliveries.
  • Tender outbound loads to contracted carriers using TMS (E2Open) if needed.
  • Execute a variety of reports using Microsoft Excel.
  • Audit carrier and delivery schedules for accuracy.
  • Answer customer service hotline calls and resolve issues.
  • Perform other tasks and responsibilities as assigned.
  • 1 day ago
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