Product Owner
General Summary :
The Product Owner is responsible for reviewing, analyzing, and evaluating business systems and user needs. This role works in partnership with cross-functional teams to assist in project direction and ensures projects are well coordinated.
Essential Duties and Responsibilities :
- Provides support to the cross-functional teams, with a high attention to detail
- Identifies, defines, and analyzes problems to understand the cause and impact to design solutions
- Creates outcome driven solutions to problems defined by the Product Manager
- Conducts intentional, methodical research into product area(s), including partner interviews, competitive research, and internal stakeholder discussions.
- Performs a variety of tasks to ensure successful delivery of a defined objective for the scrum team by writing clear user stories and user acceptance criteria
- Verifies document requirements to define project scope
Knowledge, Skills, and / or Abilities Required :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to work independently on projects and processes with minimal supervision
- Broad theoretical knowledge of applicable work area
- Ability to situationally adapt and understand new technology / processes as per business requirements
- Strong analytical and problem-solving skills
- Strong team player with the ability to build positive and collaborative relationships within the ConnectWise organization
- Willingness to call or speak with customers directly
- Must have excellent and effective oral and written English communication skills to speak with both technical and non-technical audiences
- Can clearly articulate problems we are trying to solve when engaging with the team and stakeholders
- Strong documentation skills
- Knowledge of Scrum & Agile Methodologies
Educational / Vocational / Previous Experience Recommendations :
- Bachelor’s degree in related field or equivalent business experience
- 2+ years of related experience
Working Conditions :
- Remote or hybrid depending on location
- 0-10% travel may be required
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