JOB SUMMARY :
Greets guests, provides information, and a safe environment for employees and guests.
GENERAL REQUIREMENTS :
- High school diploma or equivalent.
- One year experience in a position with direct guest contact required.
- Must possess excellent customer and employee relations skills.
- Must be able to work any day of the week and any shift.
- Must be able to get along with co-workers and work as a team.
- Must be able to read, write, speak and understand English.
ESSENTIAL JOB FUNCTIONS :
- Responsible for the safety and well being of guests and fellow employees.
- Assists with crowd control, traffic, and guest assistance during property events.
- Gives directions and provides escort to customers in need.
- Patrols Riverdome and Pavilion areas of property to identify safety hazards.
- Enforces all company policies and procedures.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
- Performs additional duties as assigned.
DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS :
PHYSICAL & MENTAL :
- Must be able to respond calmly in crisis and stressful situations.
- Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads, and maneuver quickly on level surfaces, as well as, up and down stairs.
- Responds to visual and aural cues.
- Must present a well groomed appearance.
WORK ENVIRONMENT :
- Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees or cold as low as 10 degrees.
- Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights, and dust.
- Must be able to work independently.
CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.
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