Network Infrastructure Engineering Manager Type : Direct / Permanent HireLocation : Bedford, TXWork Setting : Hybrid The Manager of Network Infrastructure Engineering will lead the oversight, management, and support of the company’s enterprise network systems.
This role is responsible for managing a team of engineers, ensuring effective delivery of projects, and collaborating with various IT departments to meet business objectives.
Primary Responsibilities : Oversee a team of engineers tasked with supporting network infrastructure and business-critical applications.
Lead the planning, design, deployment, and security of network components such as Cisco switches, ASA VPNs, Palo Alto firewalls, wireless networks, and Azure cloud integration.
Act as the lead support for network operations, diagnosing and resolving complex system and server issues, and directing responses to critical incidents.
Manage regular maintenance schedules and ensure optimal system performance through continuous monitoring, resolving alerts, and conducting preventative maintenance to reduce downtime.
Collaborate with internal teams to ensure compliance with incident and problem management SLAs.Provide technical expertise for complex troubleshooting, and assist engineers in resolving advanced issues.
Train team members on networking tools and enforce adherence to required processes and standards.Participate in on-call rotation for after-hours production support.
Preferred Certifications : Strong preference for certifications such as CCNP Security, CCNA Security, PCNSE, or CISSP.Knowledge of project management practices and the software development lifecycle (SDLC).
Additional certifications in Cisco, Palo Alto, or Microsoft technologies are advantageous. Experience Requirements : Minimum of 5 years in IT leadership roles focused on service and product management.
At least 3 years managing network and security operations, including Azure AD, cloud security, and integration with third-party applications.
Hands-on experience with Cisco ASA, Meraki, Palo Alto firewalls, and cloud network security.Proven ability to open and manage priority incidents with external vendors.
Excellent analytical and problem-solving skills for resolving complex network issues.Strong communication and collaboration skills, working effectively with cross-functional teams.
In-depth understanding of enterprise infrastructure and how its components integrate. Core Skills : Exceptional leadership and mentoring abilities, fostering career development within the team.
Expertise in resolving technical issues and managing complex incidents.Familiarity with Agile and DevOps methodologies is a plus.
Kindly no C2C / C2H for this opportunity.
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