TECHNICAL SALES MANAGER

Technical Sales Manager page is loaded Technical Sales Manager

Technical Sales Manager

locationsFletcher, North Carolina time typeFull time posted onPosted Yesterday job requisition idNB6014591 leads the forest based bioindustry into a sustainable, innovation-driven, and exciting future.

The competence, integrity and drive of our people make us unique. We live by our values trust and be trusted, achieve together, renew with courage.

We are currently looking for a Technical Sales Manager to join our team in Fletcher, North Carolina.

Greetings from your future manager

I am excited to welcome a new Technical Sales Manager to our Team. Our goal is to provide our Customers high quality products and solutions with world class service.

In this role, you will have an opportunity to work with both Customers and internal partners. Are you ready for the challenge to make* Technical Sales Ben Weaver, Customer Experience Manager.

What youll do

• Manage customer projects including the first screening of assigned customer inquiries with initial technical feasibility study and cost assessment.
• Provide label converting and application expertise.
• Take active part in the sales of technically demanding range products.
• Support new product launches and promote UPM Raflatacs products and service offer.
• Target homologation of UPM Raflatac products where ever applicable at converters and end users.
• Provide product solutions for tailored and menu products, excluding projects, where Product Managers provide the solutions.
• Organize product trainings locally to Field Sales, Customer Service, and Sales & Support Team and externally to customers and end users.
• Handle customer remarks and claims whenever Field Sales, Customer Sales & Support Team, Customer Service, or Operations need technical support.
• Act as a link between customer and production sites in solving technically challenging cases (no solution or unjustified) and support the overall quality level improvement of the factories.
• Collect and share information internally about the latest industry solutions and technologies.
• Contribute to build up the in-depth company intelligence about label converting, printing, die-cutting and dispensing.
• Initiate development projects with local Original Equipment Manufacturers.
• Develop companys brand relations and end use initiatives.
• Support Claims related lab activities and duties.
• Become proficient in Raflatac systems with the ability to gather and interpret data related to potential customer issues.

Who you are

• You have an university degree in relevant field.
• You have 5 years of experience in a similar role or field.
• You have experience or knowledge of the packaging or labelling industry and market.
• You have proven track record in sales, ideally in B-to-B environment field or technical sales.
• You have relevant commercial degree / education and technical understanding of complex products.
• You are available to travel approximately 30% of the time.

This is what we offer for you

• Meaningful job : We are proud of what we do. Our work highlights the expertise of our personnel, the high quality of our products and the company's values.
• Inspired and motivated teams : We have highly skilled workforce. We are a multifaceted, international organization that works as a team to achieve our shared objectives.
• Development opportunities : With us you can build up your expertise. We provide opportunities to support your development throughout every stage of your career.
• Responsibility for people and environment : Our ethical principles embrace people as well as the environment. We are always striving to build a more sustainable future.

Additional information :

Location : Fletcher, North Carolina

February 26th, 2022

If you have any technical issues with submitting your application, please contact our HR Service Center at careers@upm.com or 877-723-5247.

Only candidates authorized to work within the United States without sponsorship will be considered.

This Job Description is intended to be a guide and is not intended to be a contract of employment, explicit or implicit. All contents are subject to change at the sole discretion of the company.

Cooperation is expected of all employees. Other duties may be assigned as needed.

UPM North America is an Equal Opportunity Employer.

UPM Raflatac is leading in sustainable labeling through our innovative self-adhesive label materials and services. We offer high-quality paper and film label stock for branding and promotion, informational labels, and labels with functionality.

We operate a global network of factories, distribution terminals and sales offices. Our company employs around 3,000 people and made sales of EUR 1.

6 billion (USD 1.9 billion) in 2020. UPM Raflatac is part of UPM. Find out how we are labeling a smarter future beyond fossils at

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