A company is looking for a Customer Support Team Leader to drive excellence in remote customer support operations.Key Responsibilities : Lead and coach a team of customer support agents to achieve performance metricsHandle customer escalations and resolve complex issues professionallyMonitor team performance, providing feedback and implementing improvement initiativesRequired Qualifications : 5+ years of leadership and coaching experience in customer support10+ years of customer service expertise in customer-facing rolesProven ability to handle escalations and maintain customer satisfactionExperience in remote, geo-distributed work environmentsAbility to set SMART goals for team performance improvement
Customer Support Team Leader
A company is looking for a Customer Support Team Leader to drive excellence in remote customer support operations. ...
Team Leader, Customer Experience & Outreach
Team Leader, Customer Experience & Outreach. Under the direction of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals - and exceed customer expectations. A day in the life as a Team Leader, Customer Experience & Outreach. Lead designated functional team and mana...
Customer Support Team Lead
A company is looking for a Customer Support Team Lead to guide a team in delivering exceptional customer support in the trucking industry. Zendesk, Intercom)Prior experience managing projects or process improvement initiativesPassion for delivering world-class customer service. ...
Customer Service Associate Team Leader (Front End Support Assistant Manager) - Full Time
Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Works with Team Leader to resolve team concerns or issues. Assists the Team Leader in all aspects of daily operations including c...
Customer Care Support Team ( Remote)
This is your opportunity to start a lifelong career with unlimited opportunity.Discover the flexibility youve been searching for by taking a minute to finish our online application.No experience, Willing to train.Ability to work within recognized turnaround times.Must have exceptional social skills ...
Customer Service Team Trainer (Front End Support)
Team Trainers work in partnership with Team Leadership, their location’s Store Trainer, Team Member Services Generalists, and other qualified Team Members. In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and deli...
Customer Experience Team Leader
Provides friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to customer complaints. Supports upper management to lead front-end operations and staff to promote high level of engagement and customer satisfaction. Displays exemplary customer serv...
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
As the Associate Team Leader, you support the Team Leader in leading and developing Team Members. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pick...
Customer Support Leader
As a member of the regional leadership team, the Customer Support Leader directs a team of sales/support professionals and is the point of contact for the region for customer service activities. Working through the team, this leader is accountable for the achievement of targeted residential and ligh...
Customer Support Team Member
You'll work with a team of talented individuals focused on generating new business, delivering an exceptional customer support experience, and building long-term relationships with new and existing clientele. We have full-time openings available immediately in our Customer Support department for car...