Search jobs > Washington, DC > Senior manager owner

Senior Manager of Owner and Guest Support

VirtualVocations
Washington, District of Columbia, United States
Full-time

A company is looking for a Senior Manager, Owner & Guest Support.Key ResponsibilitiesDevelop and execute strategies to meet service metrics and quality goalsManage, coach, and develop a team of Owner and Guest Support ManagersCollaborate with other Senior Managers to align owner and guest processesRequired Qualifications8+ years of experience in customer service, preferably in a contact center environment3+ years of experience managing teams in an inbound, multi-channel environmentBachelor's degree or relevant experience preferredExperience with Salesforce CRM preferredData-driven with the ability to analyze information for team improvement

18 days ago
Related jobs
Promoted
VirtualVocations
Washington, District of Columbia

A company is looking for a Senior Manager, Owner & Guest Support. ...

Promoted
National Academies of Sciences, Engineering and Medicine
Washington, District of Columbia

Compensation offered to the selected candidate will be based on the candidate's relevant knowledge, skills, and work experience, commensurate with compensation of current employees in comparable positions with similar knowledge, skills, and work experience, and subject to budget parameters. It is th...

Promoted
State of Washington
Washington, District of Columbia

Eight (8) years of experience in combination of education and/or relevant IT experience in IT consulting, applications architecture, systems development, systems analysis, or managing, operation and maintaining enterprise IT customer support and service delivery including enterprise network infrastr...

Promoted
Stout
Washington, District of Columbia

The selected candidate will need strong analytical skills and critical thinking, an ability to clearly convey ideas via written and oral communication, excellent interpersonal skills, the ability to work independently and collaboratively, and attention to detail. The selected candidate may also assi...

Promoted
White & Case LLP
Washington, District of Columbia

The Senior Business Development Manager - Intellectual Property (IP) will support the business development and marketing efforts of the Global Intellectual Property Practice Group and act as Relationship Manager for a Key. Responsibilities will include working directly with the Associate Director of...

Promoted
Xometry
Washington, District of Columbia

In this role, you will be responsible for understanding Xometry's business and platform, engaging with internal and external stakeholders, identifying opportunities to add value to the platform using data, developing roadmaps, and working directly with technology leadership and all parts of the ...

Promoted
Ogilvy & Mather
Washington, District of Columbia

To help us achieve this vision, the role of Senior Manager of Innovation and Strategic Inclusion, Global, is to report to the Director of Inclusion & Strategic Innovation. A deep understanding of DE&I within the creative landscape, and the importance of the role of DE&I in achieving crea...

Promoted
A Prentice Ray & Associates LLC
Washington, District of Columbia

Brief officials within the State Department, US intelligence community, Congressional Members and staff, Government Accounting Office, Office of Management and Budget, and other US officials and participant nation officials, as appropriate, on plans, management, operations, budget, and key issues of...

Promoted
American Hotel & Lodging Association
Washington, District of Columbia

The Senior Manager of Content will shoot and edit audio and video, post to and monitor social media, and edit and distribute member newsletters, among other responsibilities. The American Hotel & Lodging Association is seeking a Senior Manager of Content to report to the Vice President, Content ...

Addison Group
Washington, District of Columbia

Knowledgeable on Federal and state laws and regulations applicable to Payroll. Strong understanding of full cycle AP process. Review AP invoices for accuracy, GL coding, and new vendor setup. Bachelor of Science in Accounting or related field - HIGHLY preferred. ...