Job Summary
Our host team strives to ensure that our patrons have a memorable evening by helping them to their tables with a friendly and professional greeting.
From providing compassionate and enthusiastic service over the phone to communicating guest needs to the appropriate departments, this position requires a high level of attention to detail and ability to multitask in a very high volume restaurant atmosphere.
Responsibilities and Duties
- Handle high volume seating organization and needs in a professional, guest focused manner
- Greet guests as they enter the restaurant
- Input accurate reservations and special requests into digital reservation system
- Answer customer inquiries regarding history, policies and procedures
- Communicate messages and special request to management in a precise and clear way
- Help to clear and reset tables to seat guests in a timely fashion
Qualifications and Skills
- Must work well with others with a friendly but professional work ethic
- Ability to balance timeliness and accuracy under pressure
- Ability to listen and communicate clearly while maintaining proper confidentiality
- Strong problem solving skills
- Must be able to work evenings, weekends, and Holidays
Benefits and Perks
Immediate
- Closed Every Monday 2024
- Closed Holidays 2024Gasparilla Invasion January 27, 2024Memorial Day May 27, 2024Labor Day September 2, 2024Christmas Day December 25, 2024
- Holiday Bonus Shift Pay for Thanksgiving Day and Christmas Eve
- Custom Supplemental Insurance Coverages Through AFLACLife Insurance Policy (10-, 20-, & 30-year terms)Short Term Disability Income InsuranceAccident Advantage On / Off Job InsuranceCancer Protection InsuranceCritical Care Protection InsuranceHospital Choice Insurance
- Bereavement Pay for Loss of Immediate Family, Extended Family, and Pets
- Family First Discounts20% off entire bill at Haven restaurant & bar for employee and up to 3 guests20% off food and non-alcoholic drinks at Bern’s Steak House for employee and up to 3 guests20% off food and non-alcoholic drinks at the Harry Waugh Dessert Room for employee and up to 3 guests10% off total purchase at Bern’s Fine Wines & Spirits retail store20% off entire bill for all meal periods at Élevage SOHO Kitchen & Bar for employee20% off Spa Services at Spa Evangeline for employee20% off Epicurean Theatre classes per online purchaseMarriott Friends and Family Discount for hotel accommodations
- Complimentary Family Meal and / or $3 Discounted Meal per shift
- Free, Secure, Covered Parking
90-Days
- Custom Packaging Health Plan Options with Tenured Based Employer ContributionHealthDentalVision
- Internal Career Growth Opportunities
1-Year
- Tenured Anniversary Pay for maintaining full-time status (5 days up to 20 days paid annually)
- 401K Employer Match of 25% Up to the First 6%
- 100% Education Reimbursement Program for Approved Courses and Certifications with Supplemental Reimbursement for Travel and Materials
19 days ago