Virtual Repair Solutions Technician

VirtualVocations
Saint Charles, Missouri, United States
Full-time

A company is looking for a Virtual Repair Solutions Technician to provide technical support and solutions for appliance repairs.

Key ResponsibilitiesProvide technical solutions and pre-order required repair parts for appliance repair requestsEngage with customers, B2B clients, and field service technicians via phone, video, and chat to deliver repair solutionsMeet organizational metrics and contribute to process improvements and compliance with company policiesRequired QualificationsHigh school diploma or equivalent5-10 years of related experience in residential appliance technical repairValid Driver License for the State of employmentAbility to work effectively in a remote environment with minimal supervisionPossess applicable trade licenses for all supported product categories (preferred)

4 days ago
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