JOB DESCRIPTION
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines :
- Reviews applications and financial requirements for risks requiring complex underwriting skills.
- Determines acceptability of risk in accordance with company guidelines and standards. Also, determines the need for additional evidence of insurability and appropriate strategy.
- Determines appropriate pricing based on financial and competitive analysis in line with compliance requirements.
- Prepares quotes and answers questions from agencies, policyholders or other external contacts and escalates issues to management along with proposed solutions as necessary.
- Negotiates with agents to reach positive and profitable outcomes.
- Notifies agencies of adverse underwriting decisions, rate appeals, underwriting requirements, status and declinations.
- Analyzes quality, quantity, and profitability of risks underwritten and prepares reports for management review.
- Markets products and services through agencies or through the brokerage community and makes field visits. Develops and maintains agency and / or broker relationships.
- May provide guidance and assistance to other underwriters and to other functional areas, particularly when related to cross-sell opportunities.
- Keeps current on state / territory issues and regulations, industry activity and trends and freely shares information with others.
- Utilizes advanced functionality in relevant CNA systems to perform day-to-day activities.
- Works with more senior underwriters or management on risks exceeding authority level or requiring special handling.
Skills, Knowledge & Abilities
- Advanced knowledge of underwriting and insurance industry theories and practices.
- Demonstrated high level of technical expertise and product specific knowledge.
- Strong interpersonal, communication and negotiation skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
- Ability to work independently.
- Strong analytical and problem solving skills.
- Ability to exercise independent judgment and to make critical business decisions effectively.
- Knowledge of Microsoft Office Suite as well as other business-related software.
- Demonstrated leadership skills.
Education & Experience
- Bachelor's degree or equivalent experience. Professional designations preferred.
- Typically a minimum eight years underwriting experience.
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