A company is looking for a Customer Success Project Manager to lead project integrations and support customer growth.Key ResponsibilitiesDevelop and maintain strong relationships with customers for successful project outcomesOversee planning, execution, and delivery of customer success projects within budget and timelineManage the onboarding process for new customers and resolve project-related issuesRequired QualificationsBachelor's degree required6-10 years of experience in program management or related disciplineProject Management Professional (PMP) certification or similar certification is a plusExperience managing healthcare customer implementations is preferredExperience with Salesforce and project management tools such as Jira or Smartsheet
Sr. Customer Success Manager
Understand customers' business value drivers, success criteria, and KPIs to develop Customer Success Plans (actionable blueprints by which the Genesys Customer Success Manger and customers can achieve mutual success). The goal of this Genesys Customer Success Manager (CSM) role is to establish a lif...
Success Delivery Project Manager
A company is looking for a Success Delivery Project Manager to oversee project management and customer satisfaction. ...
(Remote) Customer Success Manager
Join our dynamic team as a Customer Success Manager and play a pivotal role in shaping the customer experience at our organization. Silverblaze is looking for a Customer Success Manager to join our team!. As a Customer Service Manager, you will ensure that our customers receive the highest level of ...
Technical Customer Success Manager
A company is looking for a Technical Customer Success Manager to support their enterprise clients. Key ResponsibilitiesAct as the primary point of contact for clients, optimizing and expanding the value delivered through the platformManage the client partnership experience from onboarding to ongoing...
Remote Customer Success Manager – Tadaweb
You will build and maintain relationships with our users and key customer stakeholders based on trust, transparency and a commitment to their mission success. Our SaaS platform follows ethical principles and actively supports the implementation of customer policies. You will train and mentor our cus...
SMB Customer Success Manager
A company is looking for an SMB Customer Success Manager to drive product adoption and customer retention. ...
Customer Success Manager – State, Local and Law Enforcement (SLED)
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
Customer Success Manager (FieldRoutes)
Create success plans for clients that outline their critical success factors, metrics for success, potential issues, and provide recommendations. The Client Success Manager (CSM) will be responsible for proactively engaging clients and serve as a trusted advisor to our clients, leading to retention ...
Customer Success Manager
We are looking for an accomplished Client Success Manager to be a trusted guide for our CDFI clients to get maximum value from LoanWell’s platform. Lead regular business reviews with customers covering recent system performance, satisfaction, risks/issues, new product features, product roadmap, cust...
Senior Customer Experience Manager
Manager of Customer Experience to enhance and automate customer support capabilities. ...