Shift Lead

About Ladybird Taco :

Ladybird Taco is on a mission to enable life-giving community. Each day in our shops, we serve up the best tacos, coffee, and salads with genuine care for one another.

We do this through courageous hospitality.

Ladybird Taco Benefits :

• A friendly, fun, and positive work environment with a supportive team
• Clear career path with opportunities for advancement
• Free Ladybird Taco gear
• Healthy and delicious shift meals
• Competitive wages (range listed includes tips)

Shift Leader Position Overview :

As a Shift Leader, you will be an ambassador of Ladybird and our core values : caring, humble, hungry. You will be an integral part of the guest experience through face-to-face interaction, and you will report to the General Manager.

Responsibilities :

• Open and / or close the store
• Lead completion of checklists for opening and closing, and hold team members accountable to standards
• Direct positional shifts or adjustments during a shift
• Work as the expo during the week and possibly other positions on weekends
• Take inventory and enter vendor orders
• Taste food at the beginning of the shift
• Lead cleaning and organizing during the shift (starting with daily deep clean tasks)
• Be the point of contact for guests with issues or needs, solve their problems, or pass them on to the GM
• Fill out the end of day report (EOD) honestly and clearly

Who You Are

• Food, Restaurant, Team and / or Customer Service experience
• At least 1 year of leadership experience in this or a similar service industry
• A team player with a positive attitude
• Quick and adaptable learner
• Excellent communication skills
• Ability to deliver personable customer service and desire to make connections with guests everyday
• Accountable in upholding high standards

Physical Requirements :

• Must possess good communication skills for dealing with diverse staff
• Able to multitask and lead FOH and BOH on a shift, while also working a position
• Ability to read and comprehend information at a close range, and follow instructions accurately and efficiently
• Ability to use electronic systems, such as computers and tablets
• Physically able to lift up to 25 pounds and stand for long periods of time
• Manual dexterity able to operate cutting tools and kitchen utensils
• Subject to exposure to cleaning chemicals

Ladybird Taco provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.