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Bilingual Intake Coordinator

VirtualVocations
Sunnyvale, California, United States
Full-time

A company is looking for a Bilingual Intake Coordinator to provide support to members seeking surgical care and benefits offerings.

Key ResponsibilitiesEngage, educate, and qualify members on the Surgery Care program and benefitsProvide exceptional customer service through inbound / outbound calls in a contact center environmentConvert leads into users of care experiences and partner with internal clinical professionals for member guidanceRequired Qualifications1 year of experience in a customer service and / or sales call center roleExperience in sales and lead follow-upStrong administrative / technical skills and comfort using Microsoft Office and CRM toolsAbility to build long-lasting relationships and provide knowledgeable guidanceTrustworthy and accountable behavior in handling confidential information

16 hours ago
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