Case Manager Specialist

About Us : VOALA

VOALA

Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities.

VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation.

Learn more at www.voala.org.

TIME LIMITED SUBSIDY

Time Limited Subsidy is a Housing First, Low Barrier, Harm Reduction, Crisis Response program focused on quickly resolving the crisis of homelessness for eligible participants and assisting them in moving into a permanent housing situation.

RRH / TLS is one of the permanent housing programs found in the LAHSA Time-Limited Subsidy portfolio. RRH / TLS provides case management and financial assistance including rental subsidies.

RRH / TLS case managers use Progressive Assistance to help program participants rapidly obtain and stabilize in permanent housing.

Rapid Re-Housing / TLS programs should design service provisions based on the core components of Rapid Re-Housing / TLS : Housing Identification, Rent & Move-in Assistance, and Case Management & Supportive Services.

Time Limited Subsidy programs provide support to households experiencing homelessness by assisting in accessing permanent housing quickly and for a limited amount of time.

The amount of time and assistance varies by the specific program.

JOB SUMMARY AND PURPOSE

The Case Manager Specialist I provides intensive case management services to eligible clients, meeting participants at least weekly.

The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available.

DUTIES AND RESPONSIBILITIES

• Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan.
• Provide service linkages and support systems to ensure identified needs are met.
• Care Coordination, Case Management of assigned case load, System and Housing Navigation
• Coordinates individualized planning with clients to meet short- and long-term needs.
• Coordinates case conferences with clients, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals.
• Must drive to client meetings and home visits on a regular basis
• Acts as advocate for client before judicial, community, social service, and administrative bodies as needed;
• Facilitates support groups and client participation as appropriate, Documents and chart group education sessions clearly and concisely.

Qualifications

REQUIREMENTS :

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
• Valid California Driver’s license and reliable vehicle in order to make home visits.

EDUCATION :

Associate’s Degree in Social Work or related field or a combination of education and relevant experience (two years’ total).

Completion of VOALA Case Management training within 6 months of hire.

EXPERIENCE :

Minimum 1-year general experience in case management or similar social services role

PREFERRED QUALIFICATIONS :

Counseling Certification

2 years of experience working with target population

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Volunteers of America is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.