Project Manager & Technical Account Manager

Job Description

PSC Biotech provides the life sciences with essential services to ensure that health care products are developed, manufactured, and distributed to the highest standards, in compliance with all applicable regulatory requirements.

Our goal is to skyrocket our clients’ success, and you can be a part of our team’s achievements. Employing a global team of skilled professionals and experts that span across strategically located offices in North America, Europe, Asia, and the Middle East, we are proud of the roles we have fulfilled to help our clients achieve success.

The Experience

With operations spanning the globe and featuring a multi-cultural team, PSC Biotech® is passionate about bringing the best and brightest together to form something truly special.

When you make the decision to join our team, you will be offered the ability to feel inspired in your career, explore your professional passions, and work alongside a group of people who will value and nurture your talents.

We are firm believers in coaching and developing the next generation of industry leaders and influencers. As such, you will not only be offered compensation and benefits structure that rewards you, but also be provided with the tools that will help you grow and learn.

At PSC Biotech®, it is about more than just a job it’s about your career and your future.

Your Role

We are hiring a Project Manager & Technical Account Manager to manage and oversee all aspects of a project(s) to ensure it is completed on time and within budget.

The incumbent is also responsible and accountable for the execution of the PSC mission, to maintain the integrity and professionalism of our products and services while enabling steady growth and development.’

Duties and Responsibilities :

• Drive effective client engagement, customer success, and provide effective business development support.
• Develop and implement account strategies to maximize client retention and success. Understand client needs and objectives to be able to provide effective solutions.
• Serve as main point of contact between clients and internal stakeholders. Collaborate with internal teams to address client concerns and enhance service delivery.
• Identify and actively pursue new business opportunities.
• Collaborate with the sales team to develop proposals and present tailored solutions for client needs.
• Lead and manage projects from initiation to closure, including requirements gathering, design, development, testing, deployment, and maintenance phases.
• Collaborate with cross-functional teams, including stakeholders, to define project scope, objectives, and deliverables.
• Apply technical expertise to provide guidance and insights during project design, implementation, and problem-solving activities.
• Lead activities across the full project lifecycle, including requirements gathering, planning, execution, and documentation.
• Execute project lifecycle documentation, design documentation, and control plans.
• Lead change control processes, evaluating proposed changes for their impact on processes, equipment, and systems. Maintaining accurate and organized documentation, including protocols, reports, risk assessments, and change control records.
• Effectively collaborate with cross-functional project teams to drive project completion and deliverables.
• Foster a collaborative and positive team environment, leading project management efforts.
• Develop comprehensive project plans, outlining scope, goals, timelines, resources, budget, and deliverables.
• Identify tasks and develop detailed schedules, collaborating with functional teams, technical teams, and stakeholders.
• Actively monitor project progress, while identifying potential risks, and developing mitigation strategies.
• Implement change control processes to minimize project risks.
• Provide regular updates and facilitate effective communication within the project team and stakeholders.
• Adhere to quality standards and compliance at all times, implementing quality processes, and identify areas of improvement.
• Manage project resources (including personnel, budget, equipment, etc.) identifying and resolving any restraints.
• Prepare regular reports on sales performance, account activities, and market trends.
• Additional responsibilities as required

Requirements

• Bachelor’s degree in relevant discipline.
• 5+ years of proven project and technical experience in the life science industry or other technical field.
• Knowledge of project management approaches, tools, software and phases of the lifecycle and continuous improvement processes.
• Strong understanding of life science processes, technologies, and regulatory requirements.
• Excellent communication and people skills, ability to collaborate with stakeholders, customers and across departments.
• Ability to lead groups effectively.
• Exceptional organizational skills, ability to proactively develop and execute planning strategies.
• Ability to work independently and collaboratively in a fast-paced environment.
• At PSC Biotech, many of our projects and clients are in various regions around the country. Therefore, we value candidates who are willing and able to travel as needed for project assignments and client engagements.

The ability to adapt to various locations, cultures, and work environment is essential, as it allows our team members to collaborate effectively with clients and colleagues nationally.

Benefits

Offering a full suite of benefits, PSC Biotech™ is firmly focused on diligently investing in our employees who enable our company to fulfill our mission and achieve success.

We want to promote balance, so you not only enjoy your work, but also have the time and resources to live your life happy and healthy.

• Medical, Dental, and Vision - PSC pays 100% of all qualifying employee medical premiums and 50% for qualifying dependents.
• Insurance options for Employee Assistance Programs, Basic Life Insurance, Short / Long Term Disability and more
• 401(k) and 401(k) matching
• PTO, Sick Time, and Paid Holiday
• Education Assistance
• Pet Insurance
• Discounted Fitness / Gym Rates
• Financial Perks and Discounts

Adhering to the requirements of California's law on salary transparency, the salary bracket for this role is set between $120,000 - $135,000 annually.

The offered salary may be adjusted based on numerous factors such as the applicant's qualifications, skills, and professional experience.

Equal Opportunity Employment Statement :

PSC is committed to is committed to a policy of Equal Employment Opportunity with respect to all employees, interns, and applicants for employment.

Consistent with this commitment, our policy is to comply with all applicable federal, state, and local laws concerning employment discrimination.

Accordingly, the Company prohibits discrimination against qualified employees, interns and applicants in all aspects of employment including, but not limited to : recruitment, interviewing, hiring (or failure or refusal to hire), evaluation, compensation, promotion, job assignment, transfer, demotion, training, leaves of absence, layoff, benefits, use of facilities, working conditions, termination and employer-sponsored activities and programs, including wellness, social and recreational programs.

Employment decisions will be made without regard to an applicant’s, employee’s, or intern’s actual or perceived : race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, or any other status protected by law.

Requirements

Bachelor’s degree in relevant discipline. 5+ years of proven project and technical experience in the life science industry or other technical field.

Knowledge of project management approaches, tools, software and phases of the lifecycle and continuous improvement processes.

Strong understanding of life science processes, technologies, and regulatory requirements. Excellent communication and people skills, ability to collaborate with stakeholders, customers and across departments.

Ability to lead groups effectively. Exceptional organizational skills, ability to proactively develop and execute planning strategies.

Ability to work independently and collaboratively in a fast-paced environment. At PSC Biotech, many of our projects and clients are in various regions around the country.

Therefore, we value candidates who are willing and able to travel as needed for project assignments and client engagements.

The ability to adapt to various locations, cultures, and work environment is essential, as it allows our team members to collaborate effectively with clients and colleagues nationally.