Business Operations Coordinator

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple : to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts.

Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe.

Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Business Operations Coordinator

Coordinator I J-1342

Job Description

Put the World on Vacation

At Travel + Leisure our mission is simple : to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime.

As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.

Perks at Work : Working at Travel + Leisure comes with many perks!

Tuition Reimbursement, Medical Benefits, 401K and financial planning resources, Diversity Resource Groups, discounts on travel and much, much more!

Note : If you are currently sponsored by the company, please speak with a recruiter to discuss any potential impact to your immigration status before applying.

Position Description

As a Business Operations Coordinator for Travel + Leisure this person will be responsible for delivering quality support for our Sales and Marketing processes.

This person provides exceptional customer service to all guests and business partners, ensures that operational processes and procedures are met, protects data integrity throughout our systems, and partners with their team and leadership to implement changes or new initiatives.

As part of the Business Operations team, this individual helps support the steps to put the world on vacation and make memories of a lifetime!

You will be responsible to :

Provide exceptional customer service to our guests, business partners, and team

Identify ways in which to improve our customer service or processes

Collect and / or validate data when interacting with our guests to ensure they receive the best experience with us

Manage and protect company assets through all interactions

Understand and implement operational procedures that govern our business

Support new initiatives and help teams that are impacted by these changes

Maintain daily, weekly, monthly, or quarterly reporting needs

Successfully leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise

You will partner with :

Sales and Marketing teams

Human Resources

Resort Operations leadership

Examples of projects you will work on :

Validating data and reporting or answering questions from onsite business partners

Supporting the integration of new processes and procedures

Requirements :

Proficient in Microsoft Suite

Have availability to support the business throughout weekends and holidays

Experience delivering outstanding customer service, with excitement!

In Summary :

You should be an individual that enjoys working in a fast-paced environment, interacting with guests and business partners, and being part of a highly engaged team.

You should be a communicative, reliable, organized person who is not afraid of learning new processes and embraces change.

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure, including how we treat each member of our growing community.

Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.