Airport Dispatcher

ABM is hiring for Airport Dispatcher in our Boston Logan International Airport . This position is responsible for dispatching of Janitorial Operations to various locations throughout the terminal.

Works under general supervision following clearly defined procedures and policies This individual provides extraordinary customer service to clients Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.

Salary : $24 per hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Description

Reporting to the Operations Manager, the dispatcher is responsible for dispatching of Janitorial Operations to various locations throughout the terminal.

Works under general supervision following clearly defined procedures and policies This individual provides extraordinary customer service to clients Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.

The Dispatcher assigns individuals and teams to tasks and locations. Coordinates resources according to customer requests and general job demands.

Communicates assignments to employees and enters assignment data in computer database.

Essential Functions

• Works under general supervision following clearly defined procedures and policies
• This individual provides extraordinary customer service to clients
• Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.
• The Dispatcher assigns individuals and teams to tasks and locations.
• Coordinates resources according to customer requests and general job demands.
• Communicates assignments to employees and enters assignment data in computer database.
• Duties may include using radio, telephone, or computer to transmit assignments and compile statistics and reports on work progress.
• Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities

Responsibilities

• Provides assistance, information and customer service as requested.
• Schedules and dispatches employees, crews / teams, or equipment to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and / or computers;

determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements

• Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc.
• Confers with supervising personnel to address questions, problems, and requests for service or equipment.
• Monitors personnel and / or equipment locations and utilization to coordinate service to achieve optimal efficiency; ensures timely and efficient movement of resources
• Oversees all communications within specifically assigned areas
• Strictly adheres to all safety and regulatory compliance procedures
• Miscellaneous duties as assigned

Qualifications

• Must be 18 years of age or older
• Customer Service Experience
• Dispatching Experience
• 1 yr. of similar work experience
• Must meet all requirements to receive approval for working in specific ATS environments (if applicable)

Benefits

Team Member Benefits Your health, wellness, and job satisfaction are vital to the continued success to our clients. That’s why ABM delivers some of the best benefits in the industry.

Depending on your work status and location, you may have access to health benefits, retirement and financial benefits, and fringe benefits.

Health Benefits MedicalDentalVisionHealth Care Flexible Spending Account*Health Savings Account*Employee Assistance Program Welfare Benefits* Life & AD&D InsuranceShort-Term DisabilityLong-Term Disability Supplemental Benefits Voluntary Life & AD&DVoluntary Short-Term Disability*Accidental InjuryHospital IndemnityCritical IllnessIdentity Theft ProtectionLegal ServicesPet Insurance Retirement Benefits 401(k) Employee Savings Plan Fringe Benefits Employee Stock Purchase PlanPre-Tax Commuter & ParkingDiscounted Gym MembershipsMarketplace Discount MallUpwise Financial WellnessBusiness Travel InsurancePaid HolidaysVacationSick & Bereavement

• Depending on your work status and location, you may have access to some of these offerings.
30+ days ago