AV Field Engineer/Audio Programmer

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AV Field Engineer / Audio Programmer

The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.

Plymouth, MN or Chicago, IL

Audio Visual Operations

WHO WE ARE :

Through our offering of furniture, walls, and audio-visual solutions, the I3 Group is on a mission to transform the way people work, learn and heal across the Midwest.

Our company is fueled by the synergy of two Certified Platinum MillerKnoll dealers, Interior Investments (IL, WI, MO) and Intereum (MN).

The I3 Group places great importance on fostering a supportive work environment that values culture, community, and connection with both team members and clients.

We are not just a company; we are a movement, reshaping the dealer landscape across the Midwest.

OUR CORE VALUES : Accountable Resilient Service Passion

ACCOUNTABILITIES :

• Configure AV solutions documented in SOW
• Commercial AV Control Systems
• Digital Signal Processing Symptoms
• Commission and final testing
• Final documentation

WHAT YOU’LL BE DOING :

• Ensure proper installation of integrated systems and quality control of AV infrastructure, testing, and final calibrations.
• Perform client trainings to demonstrate new system operations.
• Commission, troubleshoot, and optimize AV systems, including final testing and turnover of integrated systems to clients.
• Maintain a clean and safe worksite.
• Attend a variety of internal meetings and customer meetings as required.
• Promote quality improvement to enhance the services provided to clients.
• Stay up to date with current technologies and industry software.
• Maintain confidentiality and discretion with client list and information.
• Ability to travel nationally - 40%.

WHAT YOU SHOULD HAVE :

• 3 + years as AV Technician or Service Technician, or equivalent experience in AV industry.
• CTS Certification preferred.
• Audio DSP programming experience.
• Experience deploying and troubleshooting conferencing systems.
• Familiarity with some or all the following : Crestron, Poly and Cisco, Biamp, QSC.
• Experience working with AV over IP.
• Ability to train clients on system function.
• Experience with video switching systems preferred.
• Knowledge of installation of products such as ceiling / wall mounted speakers, displays, cameras, cabling infrastructure, AV racks, wall plates, and interfaces (audio, video, control, and networking).
• Knowledge of terminations, including but not limited to : audio, video, control, and network connectors.
• Ability to understand schematics and utilize diagnostics.
• Excellent verbal and written communication skills.
• Valid driver’s license and insurable driving record required.
• Physical ability to lift 50lbs, squat, kneel and climb ladders from 8-12 ft.
• Comfortability working in ceilings and tight spaces.
• Exhibit Intereum’s Core Values.

WHAT WE BRING TO THE TABLE :

• A State-of-the-Art Facility with plenty of free parking, incredible technology throughout, and a multitude of workspaces at your disposal.
• Use the EOS (Entrepreneurial Operating System) methodology to provide tools to help individuals and teams achieve goals, growth, and improvement.
• Quarterly All Company Meetings.
• Paid Holidays.
• Paid Time Off.
• Medical, Dental and Vision Benefits.
• Seasonal Onsite Flu Shot Clinic.
• Employer Paid Long Term Disability and Life Insurance.
• 401K with employer match.
• Community Service opportunities.
• Company social hours.
• Ability to use your talents and strengths to make a positive impact.

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