Senior Executive Assistant

Bringing smiles is what we do at TTEC... for you and the customer. As a Senior Executive Assistant working in Denver, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

About the Role :

As the Senior Executive Assistant to the CEO and Chief of Staff of our publicly traded company, you will play a pivotal role in supporting their day-to-day activities, ensuring seamless operations, and enabling the CEO and Chief of Staff to focus on strategic initiatives.

Applying your high level of professionalism, discretion, and availability, you will address the CEO's global business needs and be a key contributor to our executive leadership team, directly impacting and enabling the company's success.

What You'll be Doing :

• Maintain constant availability to address the CEO and Chief of Staff's needs, including evenings, weekends, and holidays, to ensure their efficient and uninterrupted workflow
• Manage and organize the CEO and Chief of Staff's complex and dynamic calendars, including scheduling meetings, appointments, and travel arrangements, both domestic and international, while being able to pivot quickly when urgent meetings come up and travel plans change
• Act as a gatekeeper for the CEO, screening and prioritizing the CEO's inbox, emails, phone calls, and messages, ensuring that critical matters are addressed promptly
• Arrange all travel logistics, including flights, accommodations, ground transportation, and itineraries, with a strong focus on efficiency and detailed communication
• Handle sensitive information and maintain the utmost discretion in all interactions, as you will be privy to confidential company matters

Prepare and maintain reports, presentations, and documentation for the CEO's use, ensuring accuracy and completeness, as guided by the Chief of Staff

Attend executive-level meetings, take minutes, and follow up on action items, ensuring that decisions and tasks are completed on time

Assist the CEO in various projects, research tasks, and special assignments, providing analytical and administrative support

• Interface with internal and external stakeholders, including board members, investors, and clients, on behalf of the CEO and Chief of Staff, maintaining professional relationships
• Proactively anticipate and resolve issues, bottlenecks, and challenges to ensure the CEO's objectives are met
• Identify opportunities for process improvements, implement best practices, and contribute to the overall efficiency of the executive office

What You Bring to the Role :

• Bachelor's degree in business administration, management, or a related field (preferred)
• 5+ years' experience as an executive assistant or senior administrative role supporting C-level executives
• Exceptional organizational skills and attention to detail
• Outstanding written and verbal communication skills
• Proficiency in Microsoft Office Suite and calendar management tools
• Ability to handle high-pressure situations with grace and composure
• Strong problem-solving and decision-making abilities
• High level of integrity, discretion, and professionalism
• Flexibility and adaptability to accommodate the CEO's 24 / 7 needs
• Previous experience in a publicly traded company is a plus
• Previous experience working with and booking private planes a bonus

Compensation & Benefits

The anticipated starting salary range for individuals expressing interest in this position is $80,000-$120,000. This position is eligible to participate in an annual incentive program.

Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and / or skill levels.

Benefits available to eligible employees include the following :

• Medical, dental, and vision
• Tax-advantaged health care accounts
• Financial and income protection benefits
• Paid time off (PTO) and wellness time off

About TTEC

For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.

We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.

But don't take our word for it, check out some of the diversity and women in leadership awards on TTECjobs.com.