OFFICE TECHNICIAN (TYPING)

Job Description and Duties

Why join the team at the California Secretary of State’s Business Programs Division? The vision of the Secretary of State’s Business Programs Division is to make it easier to do business in California.

With our vision in mind, does the idea of supporting the more than two million businesses that make California the 5th largest economy in the world excite you?

Do you enjoy working in a dynamic, fast-paced work environment that deploys cutting-edge technologies such as our award-winning, Eureka! Chatbot, which uses artificial intelligence (AI) to support our customers?

Are you looking for an opportunity to build and develop the skills which will help you take the next step in your career?

If you answered yes to any of these questions, come work with us in the Secretary of State’s Business Programs Division.

What does the Business Programs Division do?

• We provide a wide range of services and process various filings in support of our customers, including :
• Corporation, limited liability company and partnership registration, change, and termination filings.
• Trademark and service mark registration and change filings.
• Uniform Commercial Code financing statements and notices of tax liens and change filings.
• Maintenance of the Advance Health Care Directive Registry, Domestic Partners Registry, and Immigration Consultants Registrations.
• Oversee notary commissions within California, as well as authenticating the signatures of California public officials and notaries public.
• Additionally, we provide customer service to our customers via online, phone, email, and in person and provide records of our filings online.

Visit our bizfile California portal for more information about our filings, various searches, and additional resources.

What will your duties be at the Business Programs Division? In support of our vision and mission, you will play a vital role for our Division by working with a high degree of initiative, independence of action, and originality to provide a broad range of administrative support to the section.

Under the general direction of a Staff Services Manager I or II, your duties include the following :

• Process and maintain personnel attendance and other related personnel records.
• Prepare, process and track work orders, requests, and office machine maintenance / repairs.
• Prepare supply and equipment orders and maintain inventories of supplies and equipment.
• Act as liaison to the Information Technology Division and Business Operations. Act as an Office Automation Division Coordinator for the section.
• Answer, screen, and route telephone calls received in the administrative area for the section Manager, Analysts, and other administrative staff.

Provide general administrative support to the Business Programs Division.

Act as a backup to other Office Technicians, as needed.

You will find additional information about the job in the Duty Statement. Desirable Qualifications :

• Good understanding of organizational techniques and time management skills, including techniques for prioritizing multiple projects to ensure completion by established deadlines.
• Ability to handle sensitive and confidential assignments with tact and diplomacy.
• Ability to interact and communicate effectively with all levels of departmental staff and the public.
• Attention to detail and accuracy.
• Ability to take initiative and work independently and / or in a team environment.
• Punctuality and dependable attendance.
• Ability to operate various office machines.
• Knowledge of and experience with all Microsoft Office applications and Visio are strongly desired.

You will find additional information about the job in the .

Working Conditions

Positions will have a hybrid schedule once a 6-month probation is passed, which may include up to two telework days per week.

Alternate Work Week (AWW) schedules (9 / 8 / 80, 4 / 10 / 40) may also be available. Telework and schedule offerings are subject to change due to business needs.

Special Requirements

The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section).

You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired.

Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

A valid typing certificate confirming the ability to type at a speed of not less than 40 words per minute is required. California State Civil Service Employee Benefits Summary Benefit Description Additional Information New Employee Benefits Orientation Page

Summary review of benefits available to you as a new State Civil Service employee. State Civil Service Act

Review the benefits and protections provided to State Civil Service employees through the State Civil Service Act.

Salaries and Civil Service Pay Scales

Information regarding salary ranges for State Civil Service employees, as well as the Civil Service Pay Scales, the official salaries for all state jobs.

Represented Employee Bargaining Contracts

Review the specifics of represented state employee collective bargaining contracts.

Retirement

Learn more about the defined benefit plan that is offered to state employees through the California Public Employees' Retirement System (CalPERS) based on years of service, age and final compensation.

CalPERS also offers disability retirement, partial service retirement, and death benefits for eligible employees.

401(k) and 457(b) Plans (Savings Plus)

Offers a voluntary benefit that allows you to contribute to both a 401(k) and a 457(b) plan to enhance your retirement benefit.

This allows you to contribute, through payroll deduction, up to twice the amount available to the private sector and most public sector employees.

You can contribute on both a pre-tax and an after-tax designated Roth basis that offers you the opportunity to take advantage of tax savings now and in the future.

California State Civil Service Employee Benefits Summary - Specific Benefits Specific Benefits Additional Information

Cash In Lieu of Health and / or Dental Benefits (Cash Option)

Allows you to receive cash in lieu of state-sponsored health and / or dental benefits insurance if you have other qualifying medical and / or dental coverage through a spouse, domestic partner, parent or other source.

Common Carrier Travel and Accident Insurance for Excluded Employees Only

Offers employer-paid accidental death and dismemberment insurance to managers, supervisors and other specified employees who travel on state business.

Commute Program

Voluntary benefits that subsidize commuting expenses for eligible employees who commute to and from work using public transportation, vanpools, or bicycles.

Consolidated Benefits (CoBen)

Provides a benefit allowance, rather than specific contribution amounts for health, dental and vision benefits. You may receive additional taxable income each month, depending on the total cost of the benefit plans you choose.

Consolidated Omnibus Budget Reconciliation Act (COBRA)

Continuation of health, dental, and vision insurance coverage as well as medical reimbursement account for employees and eligible dependents who involuntarily lose coverage.

Death Benefits

Benefits available to legal survivors and / or designees of state employees; see "Planning Ahead" handbook.

Planning Ahead Handbook Dental Benefits

Offers you and your dependents preventive, basic and major dental care coverage through one of several dental plans.

Employee Assistance Program

Employer-paid program offers free professional and confidential short-term counseling and referral services to employees and their eligible dependents, as well as valuable information on a variety of topics including financial, legal, and wellness.

866) EAP-4SOC

California State Civil Service Employee Benefits Summary Benefit Description Additional Information

Group Legal Services Insurance

Voluntary, employee-paid plan that provides comprehensive legal coverage designed to meet most common personal legal needs.

Available to eligible employees and their eligible dependents.

Group Long-Term Disability Insurance For Excluded Employees Only

Voluntary, employee-paid plan that replaces a portion of the employee's income in the event the employee is unable to work for six months or longer due to a covered illness or injury.

Health Benefits

Offers you and your dependents a broad range of health insurance plans with the state paying a portion of the premium. CalPERS administers this coverage.

CalPERS Health and Wellness

Promotes a work environment that encourages healthy lifestyle choices, decreases the risk of illness and disease and enhances employee effectiveness and well-being.

Long-Term Care Program

Offers coverage through CalPERS for a chronic illness, frailty of old age, or a serious accident. Available to all California public employees, retirees, and their eligible family members.

Part-time, Seasonal, and Temporary Retirement Program

Offers a retirement savings program for part-time, seasonal and temporary employees who are not covered by CalPERS or Social Security.

Reimbursement Accounts

Allows you to set pre-taxed money aside in a reimbursement account to pay for certain kinds of medical and dependent care expenses.

You can increase your take home pay and decrease your taxable income.

Third-Party Pre-Tax Parking Reimbursement Account Program

Allows you to deduct a specific pre-tax amount for work-related parking fees from your pay. Available to employees who drive a personal vehicle to work or to a location from which the employee commutes to work and pays for parking.

Vision Benefits

Employer-paid benefit that offers you and your dependents an annual eye examination and an allowance for frames and lenses.

An enhanced vision plan is also available which provides higher allowances for certain materials and other benefits.