We seek an experienced Salesforce Program Manager to lead and oversee the implementation and optimization of Salesforce projects across the organization.
The ideal candidate will have a strong background in Salesforce platform management, project delivery, and cross-functional team leadership.
This role requires a strategic thinker with excellent problem-solving skills and the ability to drive successful program outcomes.
Roles and Responsibilities
- Effectively collaborate with the project team and client resources on technical consultative services during the duration of a delivery engagement
- Experience in leading functional and technical discussions with clients, demonstrating leadership in designing, delivering, testing, and deploying solutions
- Prepare Project Plan and implement the project within Time, Cost, and Resource constraints
- Program Planning, status tracking, & Monitoring of critical issues / risks across Salesforce.com projects
- Participate in Design Authority and Architecture review meetings with Clients and Salesforce Architects
- Work with other Salesforce Service Providers to ensure alignment with Global COE standards.
- Communication and Stakeholder Management at the Program level
- Ensure overall program success by adhering to CoE goal
- Coordinate with respective Client teams for project-specific escalated and critical issues
Qualifications :
- At least 15 years of experience in Information Technology
- Proficiency in Salesforce Sales Cloud and Service Cloud. Experience in building and configuring in Salesforce and guiding the team on technical issue resolution as required.
- At least ten years of related experience, including leading an organization through a CRM transition
- Project experience required, including at least six years of project management experience in SFDC Program Management or SFDC Solution Design experience
- Expertise in Project Management (includes issue / risk / escalation management, quality assurance, stakeholder management),
- Knowledge of LWC, Aura Components, Apex, SOQL, and SOSL is an advantage.
- Experience with delivering programs using various project management styles but with recent experience in Agile and Waterfall methodologies.
- Must have excellent oral and written communication, presenting, meeting facilitation, negotiation, decision-making, and problem-solving skills
- Experience defining business requirements, writing user stories, and providing detailed system and functional designs
- SFDC Integration experience
- Salesforce certification
- Other certifications in project methodology
- An advanced degree is preferred.
Why Cognizant Salesforce
- Cognizant is one of the top 2 GSIs and is a trusted leader in designing, implementing, and driving ground-breaking experiences using Salesforce solutions.
- We have 9800+ Salesforce-skilled people globally.
- Ranked #3 in total number of certifications with an overall 4.77 / 5 rating in the Salesforce ecosystem.
- 2400+ projects for 800+ clients, many of which are Fortune 500 companies.
- Powered by our world-class global delivery, our unique partnership is based on our shared obsession with helping our clients create ground-breaking experiences.
- Cognizant's Salesforce services span Consulting & Advisory services, design, implementation, and continuous value improvement.
- 7 Innovation Partner Awards (Industry and market awards and rated the no.1 in 2 Industry Segments
Applications will be accepted until 10 / 31 / 2024.
The annual salary for this position is between $170,000 - 185,000, depending on the experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements :
Medical / Dental / Vision / Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term / Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer : The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
li-rc1
Salesforce Program Manager
We seek an experienced Salesforce Program Manager to lead and oversee the implementation and optimization of Salesforce projects across the organization. Program Planning, status tracking, & Monitoring of critical issues/risks across Salesforce. The ideal candidate will have a strong background in S...
Salesforce Acquisition Technology Program Manager
We are seeking a passionate and experienced Salesforce Acquisition Technology Program Manager to lead the integration and customization of Salesforce solutions during agency acquisitions. Learn more about what makes us different and how you can thrive as a Salesforce Acquisition Technology Program M...
Sales Operations Manager, Incentive Compensation
Brightspeed is looking for a driven, creative, and energetic professional to join our team! As Sales Operations Manager, Incentive Compensation, you will report directly to the Director, Sales Operations. As Sales Operations Manager, Incentive Compensation,you will have the following duties:. You wi...
Product Manager - Payments
We use a customer-first approach to develop incredible features and experiences that empower our customers, and our product team is at the center of it all! As a payments product manager at OneMain, you and the rest of the product team are responsible for improving the financial well-being of our cu...
Senior Product Manager
To grow this impact worldwide, we need an exceptional Product Manager who can own a substantial part of our Product ecosystem that will drive our next generation AI-enabled global enterprise SaaS platform. As a Senior Product Manager at CTL, you will play a pivotal role in shaping the future of huma...
Project Manager
Project Manager job responsibilities include:. You will lead change management activities, ensuring compliance with enterprise standards while managing project deliverables and engaging with stakeholders to enhance regulatory reporting processes. Managing project deliverables and activities across v...
District Operations Manager Doorstep Trash Collection North Charlotte
The District Manager will focus on the valet trash services during the evenings and some Day operations. CCS provides doorstep waste and recycling solutions to apartment communities 5-7 evenings per week and is currently looking for a motivated individual to assist in managing evening valet trash op...
Holiday Asst. Location Manager- SouthPark Mall
Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and famili...
Project Manager (Media Creative Team)
Work with Social Media Managers and Creatives to plan and execute creative assets (design, video, motion graphics, audio, and text) for campaigns for platforms such as Facebook, Instagram, TikTok, and more. Serve as a mediator to resolve any conflicts or misunderstandings that arise during collabora...
Technical Project Manager | Home (Hybrid/On-site)
The Home team is seeking a dynamic, innovative Technical Project Manager to join our growing team. Work with our Directors of Engineering and Product to coordinate the technical development effort, track/drive the project, and manage the operational implementation process. Anticipate bottlenecks, pr...