PC TECHNICIAN

Location : Vincennes, IN Job Type : Full-Time Support Staff Job Number : 202200543 College / Division : Information Technology Department : Information Technology (IT) (2040) Opening Date : 09 / 11 / 2024 Closing Date : 12 / 13 / 2024 11 : 59 PM Eastern Description The PC technician is responsible for the installation, testing, and overall support of university computers, classroom technology, accessories, and software for Vincennes University.

Knowledge pertaining to computer systems or a related field is a requirement. The technician will regularly work with our customers.

Excellent customer service is vital for this role. Duties and Responsibilities This position participates in the configuration, installation, testing and support of computers, accessories, associated hardware and software.

Willingness to work nights and / or weekends as special situations arise. Limited travel will be required to remote campus locations and / or other sites for off-site support.

Employee must possess a valid driver's license. Other duties as assigned Required and Preferred Qualifications Education and / or Experience : The ideal candidate should have at least an associate degree, preferably with coursework in computer science, IT, or a related field.

Previous experience is a plus. Computer Skills : Experience in most of the following areas is required : Windows 10 / 11 Microsoft Office Standard connectors and cabling General hardware / software support Internet TCP / IP Ethernet networking Mac Printers and Scanners A / V Technology in Classrooms Additional Knowledge, Skills, and Abilities Provide technical assistance to computer system users.

This will be done in-person or utilizing remote software. Ability to work and prioritize duties without constant supervision in a fast-paced environment.

Strong communication, planning and organizational skills. A self-motivator with the ability and willingness to maintain a broad knowledge of state-of-the-art technology, equipment, and systems.

Ability to interact with others including but not limited to; co-workers, vendors, students and users. Ability to update tickets and keep stakeholders informed while work is in progress and at completion.

The employee must occasionally lift and / or move computer related equipment such as; computers, printers, switches, etc.

At Vincennes University we recognize that our group health insurance is a key component of our total compensation package.

Vincennes University uses Anthem Blue Cross Blue Shield to offer comprehensive health and dental coverage to our full-time employees.

In addition to the health and dental coverage, VU provides a Basic Life Policy and Retirement Plan defined contribution 403(b) for all full-time employees, as well as a variety of voluntary coverages like optional life, dental, vision, flexible spending account, and long-term disability.

Vincennes University is also proud to provide our plan members with a Wellness Program and full use of the University Primary Care Center.

For more information about our employee benefits,