Office Manager / Customer Service

Office Manager - SERVPRO of Sarasota

Join Our Growing Team in the Restoration Industry!

SERVPRO of Sarasota, a leading fire and water cleanup and restoration company, is seeking a dedicated and organized Office Manager to join our dynamic team. We're looking for someone who thrives in a fast-paced environment and is passionate about helping customers during their time of need.

Position Overview

As our Office Manager, you'll be the backbone of our daily operations, ensuring smooth workflow while providing exceptional customer service. This role combines administrative expertise with customer interaction in the restoration services industry.

Key Responsibilities

• Manage day-to-day office operations and administrative functions
• Coordinate job scheduling and dispatch technicians to customer locations
• Handle customer inquiries via phone, email, and in-person interactions
• Assist Project Managers with insurance claims and communicate with adjusters
• Maintain accurate records and documentation for all jobs
• Support crew coordination and project management
• Ensure compliance with company policies and industry regulations
• Assist General Manager in office support and training

Qualifications

Required :

Preferred :

What We Offer

SERVPRO of Sarasota is a trusted leader in fire and water cleanup, restoration services, and construction. We're committed to helping residential and commercial customers recover from disasters with professionalism, empathy, and expertise. Our team takes pride in making it "Like it never even happened."

How to Apply

Send your resume and cover letter to [insert email address] or apply in person at our Sarasota location. Please include "Office Manager Application" in the subject line.

We are an equal opportunity employer and welcome applications from all qualified candidates.