Job Description
Job Description
CNY Imaging, a Rezolut Partner, is looking for a Patient Scheduler to join our team!
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology to achieve better health outcomes.
Job Summary
The Patient Scheduler is responsible for delivering exceptional customer service / customer care by accurately scheduling appointments and responding to requests for information.
Our ideal teammate is :
- Dependable more reliable than spontaneous
- Adaptable / flexible enjoys doing work that requires frequent shifts in direction
- Detail-oriented would rather focus on the details of work than the bigger picture
- High stress tolerance thrives in a high-pressure environment
Essential Functions of a Patient Scheduler
- Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests.
- Provide the first available appointment by matching patient preferences with specific scheduling guidelines.
- Collect and coordinate accurate basic registration, demographic, and insurance information.
- Process multi-channel messages related to patient and physician requests.
- Functions as a team member to organize and prioritize responsibilities to complete daily work assignments.
- Work as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.
E ducation and Experience
- High School degree or equivalent
- Minimum of 1 year of prior medical scheduling experience a plus!
What We Offer
- Immediately accrue PTO as you work! (Full Time)
- 6 Observed Holidays
- Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
- 401(k) Retirement plan
- Employee Assistance Program
- Rezolut University, a career pathways program to help further your career!
Position Type / Expected Hours of Work
- Full Time
- No weekends!
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